Admin & Reception Scheduler

6 months ago


Macclesfield, United Kingdom The Christie NHS Foundation Trust Full time

We are currently looking for an enthusiastic, motivated individual to join our team at the Christie at Macclesfield on a full-time basis (37.5 hours per week)

This role includes providing a comprehensive and efficient administrative support service including collation, input and analysis of relevant patient data. Working on his/her own initiative when required, with excellent administration skills, experience in using a range of computer packages and a willingness to undertake a full range of administration and reception duties, in a patient facing role.

Proficiency in the use of patient information systems for appointments and records, ensuring this function is co-ordinated and updated accurately and in a timely manner is a requirement of the role.

To work in conjunction with the clinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored.

Responding to any enquiries for the Cancer Support and Information Service in the absence of Support and Information team members

The role will include working a variety of shift times between the hours of 7.30am - 6.00pm on a rota basis and the requirement to work until 8.00pm on occasions.

**Job Purpose**:

- To work on the reception desk in a front facing role and also in the office, taking full responsibility for all reception duties for patients attending oncology clinics, radiotherapy planning and treatment, chemotherapy treatment, oncology research clinics and other supportive clinics for both The Christie NHS Foundation Trust
- To work in conjunction with the clinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored.
- To respond to any enquiries for the Cancer Support and Information Service in the absence of Support and Information team members

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

To be proficient in the use of all patient information systems for scheduling, booking, and tracking all types of appointment and patient records, ensuring this function is co-ordinated and updated accurately and in a timely manner

1) Work as part of a rota system, focusing on different areas of administrative support, made up of the following:
Undertake reception duties, including updating patient’s personal details and organising follow-up appointments or adding patient to waiting list following standard operational procedures.
Provide support to unit by ensuring accurate recording of treatment and planning data, organising and scheduling patient appointments.
Ensure telephone enquiries are dealt with in polite and courteous manner.
Use the Christie Web Portal
Maintain accurate patient details in all the patient systems, following the correct procedures to ensure information is up to date for future reference and complies with the Data Protection Act.
Ensure patient activity is monitored and recorded in efficient and effective manner.
Maintain safe environment for patients, staff and visitors.

2) Communication

In a professional and welcoming manner, be first point of contact for patients, carers and visitors coming into the Centre.
Greet and assist patients with appointment queries, general concerns, booking appointments and signpost to Support and Information as appropriate.
Provide and receive information using empathy and reassurance skills.
Liaise with the Christie centres, host sites and community where appropriate.

3) Knowledge Training and Experience

Up to date knowledge and understanding of how clinics are currently managed
Knowledge of integrated clinical information systems for collation of data for referrals.
Data input and radiotherapy completion tasks.
Compliance with policies, procedures, rules, regulations and departmental protocols.
Knowledge of the different patient management systems used within the centre (including but not limited to Careflow, Patient Flow, CWP, Mosaiq).

4) Planning and Organisation

Triage and manage booking forms, booking and scheduling of radiotherapy planning and treatment, chemotherapy treatment, and outpatient appointments within the centre.
- Book patient transpo



  • Macclesfield, United Kingdom The Christie NHS FT Full time

    To be proficient in the use of all patient information systems for scheduling, booking, and tracking all types of appointment and patient records, ensuring this function is co-ordinated and updated accurately and in a timely manner 1) Work as part of a rota system, focusing on different areas of administrative support, made up of the following: Undertake...

  • Booking / Admin Clerk

    6 months ago


    Macclesfield, United Kingdom East Cheshire NHS Trust Full time

    Macclesfield Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester. The Cardio-Respiratory department is based on the Macclesfield site and offers a wide range of non-invasive investigations. We are looking to appoint a full time, enthusiastic and motivated...

  • Scheduler Team Leader

    7 months ago


    Macclesfield, United Kingdom The Christie NHS FT Full time

    Provide a full scheduling service for clinical teams, to ensure new referrals are booked in a timely manner that appointments are made within agreed timescales to meet targets and that information is readily available to support the patient pathway To ensure clear communication and annotations, ensuring compliance with turnaround time targets Delegate duties...

  • Scheduler Team Leader

    7 months ago


    Macclesfield, United Kingdom The Christie NHS Foundation Trust Full time

    We are looking for an enthusiastic and dedicated Team Leader to work in the administrational team at The Christie at Macclesfield. The role has been developed to work in conjunction with the clinical and managerial teams to manage the day-to-day running of the SACT scheduling service, radiotherapy and elements of haematology. The individual will be expected...


  • Macclesfield, United Kingdom Cumberland House Surgery Full time

    Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information Maintain a safe and tidy reception area Processing and distributing incoming and outgoing mail Filing and retrieving paperwork Photocopying and faxing as necessary Ensure the appropriate ordering of reception stationery and supplies, and ensuring...


  • Macclesfield, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Please refer to the attached Job Description for further details: 1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met. 2. Responsible for maintaining accurate filing system, case notes and other relevant documentation. 3. To deal, as appropriate, with enquiries from staff, members of the public in...

  • Booking Clerk

    7 months ago


    Macclesfield, United Kingdom East Cheshire NHS Trust Full time

    To work as part of the Radiology Booking and Admin Team to plan, book and schedule appointments in plain film, fluoroscopy, MRI, CT and Ultrasound as required ensuring that both Government and Trust targets are met. To ensure that diagnostic capacity is utilised efficiently and effectively. To manage the Diagnostic requests and Waiting Lists on the...

  • Medical Receptionist

    7 months ago


    Macclesfield, United Kingdom Cumberland House Full time

    **JOB DESCRIPTION** Hours: Monday 4pm to 8.00 pm Tuesday 4pm to 7.00 pm Wednesday 4pm to 8.00 pm Thursday 4pm to 7.00 pm Friday 4pm to 6.30 pm **Location**: Cumberland House Surgery Waters Green Medical Centre Macclesfield Responsible to: Practice Partners Accountable to: Practice Manager Reports to: Office Manager **Job Summary**: - To receive,...

  • Receptionist

    6 months ago


    Macclesfield, United Kingdom The Best Connection Employment Group Full time

    **Temporary Receptionist needed in Macclesfield - 8:30am until 5pm Monday to Friday - £11.50 per hour** **Hours of work are Monday to Friday 8.30am - 5.00pm** One of our longest serving clients based in Macclesfield are currently looking for a Receptionist on a short term basis. Previous experience in customer service/reception is desirable but not...

  • Administrator

    2 weeks ago


    Macclesfield, United Kingdom I-Jobs Full time

    An opportunity for an Administrator has arisen with the local authorities on a 3 Month contract Pay Rate: £12.85 Per Hour (PAYE) plus Holiday pay.Location: SK10 1EA Working Hours: 37 hours per week, Monday to Friday, 09:00 AM - 17:30 PM Job Purpose: Please note the focus of this role is receptionist at our corporate office, other admin duties will be...


  • Macclesfield, United Kingdom K S Whittaker Plastering Ltd Full time

    Duties - Provide administrative support to ensure efficient operation of the office - Schedule appointments and maintain calendars for multiple team members - Prepare and distribute memos, letters, and other documents - Assist with data entry, record keeping, and database management - Coordinate travel arrangements and prepare expense reports - Order office...

  • Rental Agent

    6 months ago


    Macclesfield, United Kingdom Priory Rentals Full time

    Job Summary: Greet and assist customers in a professional and friendly manner - Must hold a driving license - Provide information about rental options and pricing - Process rental agreements and collect necessary documentation - Coordinate vehicle pick-up and drop-off schedules - Maintain accurate records of rental transactions - Handle customer inquiries...


  • Macclesfield, Cheshire East, United Kingdom Willo® Full time

    Salary & BenefitsA highly competitive salary with uncapped commissions awaits you, as well as EMI Share options with a 3-year vesting schedule.Ongoing training and professional development will help you grow professionally. Enjoy flexible work arrangements, access to Headspace, healthcare cashback, wellness allowance, and quarterly 'life admin days.'

  • Administrator

    2 weeks ago


    Macclesfield, United Kingdom i-Jobs Full time

    An opportunity for an Administrator has arisen with the local authorities on a 3 Month contractPay Rate: £12.85 Per Hour (PAYE) plus Holiday pay.Location: SK10 1EAWorking Hours: 37 hours per week, Monday to Friday, 09:00 AM - 17:30 PMJob Purpose: Please note the focus of this role is receptionist at our corporate office, other admin duties will be...

  • Dental Receptionist

    7 months ago


    Macclesfield, United Kingdom MAC Dental Full time

    **Mac Dental** is looking for an experienced receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our beautifully appointed, established dental clinic, is located in Macclesfield Town Centre, next to B&Q. We have an enthusiastic team providing an excellent foundation for a keen Administrative and...

  • Administrator

    3 weeks ago


    Macclesfield, United Kingdom i-Jobs Full time

    An opportunity for an Administrator has arisen with the local authorities on a 3 Month contract Pay Rate: £12.85 Per Hour (PAYE) plus Holiday pay. Location: SK10 1EA Working Hours: 37 hours per week, Monday to Friday, 09:00 AM - 17:30 PM Job Purpose: Please note the focus of this role is receptionist at our corporate office, other admin duties will be...

  • Administrator

    3 weeks ago


    Macclesfield, United Kingdom CV-Library Full time

    An opportunity for an Administrator has arisen with the local authorities on a 3 Month contract Pay Rate: £12.85 Per Hour (PAYE) plus Holiday pay. Location: SK10 1EA Working Hours: 37 hours per week, Monday to Friday, 09:00 AM - 17:30 PM Job Purpose: Please note the focus of this role is receptionist at our corporate office, other admin duties...


  • Macclesfield, United Kingdom East Cheshire NHS Trust Full time

    We have a great opportunity for an enthusiastic, highly motivated and flexible administrative assistant to join our friendly multidisciplinary team at Macclesfield District General Hospital **Hours per week**: 15.00 Working as part of a flexible & hard working team, the post holder will work on the reception desk meeting and greeting patients into...


  • Macclesfield, United Kingdom Careermakers Full time

    **CareerMakers Recruitment** are currently looking for a Warehouse Administrator based in Macclesfield, SK10. **Duties**: - Booking of Goods In - Despatching Goods - Ordering Consumables and Products - Microsoft and excel - Other general Admin duties **Shift Pattern**: - Monday - Thursday 07.00 - 16.00 & Friday 07.00 - 12.45 **The finer details**: - On...


  • Macclesfield, United Kingdom Adept Cleaning Services Full time

    Working for a local family run cleaning company based in Cheshire, this job is based in Congleton Road, Nether Alderley, SK10 4TD, servicing one office building. Hours of Work 4 hours Per Week. Tuesday 3pm - 5pm Thursday 3pm - 5pm Main duties involve cleaning of the following areas to a high standard: Gym & Changing Rooms - Toilets - Shower rooms -...