Rental Agent

Job Summary:
Greet and assist customers in a professional and friendly manner
- Must hold a driving license
- Provide information about rental options and pricing
- Process rental agreements and collect necessary documentation
- Coordinate vehicle pick-up and drop-off schedules
- Maintain accurate records of rental transactions
- Handle customer inquiries and resolve any issues or complaints
- Perform data entry tasks to update customer information in the system
- Utilize Word and Excel to create reports and maintain records
- Maintain a clean and organized rental office environment

**Skills**:

- Excellent organizational skills to manage multiple rental agreements and customer requests
- Proficiency in Microsoft Word and Excel for creating reports and maintaining records
- Strong attention to detail to ensure accurate data entry and documentation
- Ability to communicate effectively with customers, demonstrating excellent phone etiquette

We require flexibility with days in this role, and commitment to cover holidays and work every Saturday. Saturday hours are 8:30am-12pm. We close Sundays and Bank Holidays.

**Job Types**: Part-time, Permanent

Pay: £8.28-£11.71 per hour

Expected hours: 28 - 32 per week

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: Rental 1