Mental Health Crisis Practitioner
7 days ago
Crisis care practitioners are sought after by the Norfolk & Suffolk Foundation NHS Trust to provide expert support and intervention in high-pressure situations. As a Senior Crisis Care Specialist, you will play a vital role in responding to crisis calls, conducting phone triage assessments, and developing safety plans. This position offers a comprehensive training package and ongoing support, ensuring your success in this challenging yet rewarding role.
About the Role
We are looking for experienced mental health professionals who can demonstrate effective risk management and possess relevant qualifications, such as a nursing degree or higher degree in clinical practice. Your ability to work towards degree level through ongoing professional development is also essential. As a Crisis Resolution Therapist, you will have opportunities to coordinate shifts, provide clinical oversight, and support practitioners in their development.
Responsibilities
The main duties of this job include:
- Responding to crisis calls from service users and professionals
- Conducting phone triage assessments and developing safety plans
- Liaising with other professionals and teams to ensure seamless care coordination
- Documenting interactions, including referrals and notes
- Brief interventions over the phone to support callers in crisis
- Leading on champion subjects and contributing to staff development
Person Specification
This role requires relevant mental health experience and risk assessment skills, along with a willingness to work towards degree level through ongoing professional development. We offer a robust training package, including a supernumerary period and an allocated mentor, to support your growth in this challenging yet rewarding role.
Salary and Benefits
The estimated salary for this position is £38,000 - £45,000 per annum, depending on experience. We offer a competitive benefits package, including access to ongoing training and development opportunities.
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