Hybrid Key Account Advisor

17 hours ago


Huddersfield, Kirklees, United Kingdom Zachary Daniels Recruitment Full time
Job Description: As a Accounts Customer Service Representative, you will be responsible for providing exceptional customer service to a designated group of customers. You will work closely with the Key Account Manager to meet their specific needs and ensure that delivery dates align with contract terms.

About the Role:
The Accounts Customer Service Representative will be responsible for managing customer relationships, responding to customer inquiries, and resolving any issues that may arise. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and are committed to building strong relationships with customers.

Responsibilities:
- Managing customer relationships
- Responding to customer inquiries
- Resolving any issues that may arise

Benefits:
- 25 days + bank holidays, with a competitive holiday allowance increasing by 1 day per year for each completed year of service, to a maximum of 30 days
- Free onsite parking
- Early finish Fridays
- Flexible approach to hybrid working tailored to the needs of each role
- Continuous / Long Service Award (5 years service = £200 bonus, 10 years service = £400 bonus, 15 years service = £600 bonus, etc.)
- Employee discount across all brands (40% on website or cost price + 20% from orders placed directly at our warehouse)
- Medicash (health cash) plan

Requirements:
- Strong communication and interpersonal skills
- Ability to work well under pressure and manage multiple tasks simultaneously
- Competent in using MS Office packages; Word/ Excel/ Outlook etc.

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