Senior Delivery Account Manager

2 weeks ago

Yeovil, Somerset, United Kingdom Xerox Full time
Job Title: Senior Delivery Account Manager

Job Summary:

We are seeking a highly experienced Senior Delivery Account Manager to join our team at Xerox. As a key member of our service delivery management team, you will be responsible for delivering exceptional customer service and driving business growth through strategic account management.

Key Responsibilities:

  • Manage a portfolio of top-tier clients, delivering high-quality service and exceeding customer expectations.
  • Develop and implement account plans to drive business growth, improve customer satisfaction, and increase revenue.
  • Lead cross-functional teams to deliver complex projects and initiatives, ensuring timely and within-budget completion.
  • Build and maintain strong relationships with clients, stakeholders, and internal teams, fostering a culture of collaboration and open communication.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive business results.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to ensure Xerox remains a leader in the document management services market.

Requirements:

  • Proven track record of success in account management, service delivery, and business development.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to analyze complex data and develop strategic plans to drive business growth.
  • Strong understanding of document management services, including print, scan, and content management.
  • Experience working with cross-functional teams, including sales, marketing, and operations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the document management services market.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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