Senior Delivery Account Manager

1 week ago

Yeovil, Somerset, United Kingdom Xerox Full time

Job Summary:

We are seeking a highly skilled and experienced Delivery Account Manager to join our Xerox team. As a key member of our service delivery management team, you will be responsible for delivering exceptional customer service and driving business growth.

Key Responsibilities:

  • Manage and deliver service to multiple top-tier clients, ensuring high levels of customer satisfaction and loyalty.
  • Develop and implement strategic plans to drive business growth and improve productivity.
  • Lead and motivate cross-functional teams to achieve business objectives.
  • Collaborate with internal stakeholders to ensure seamless delivery of services.
  • Monitor and report on key performance indicators (KPIs) to measure service delivery and business performance.

Requirements:

  • Proven experience in service delivery management, preferably in the document management industry.
  • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading global company in the document management industry.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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