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    London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time

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Spa Operations Manager

2 months ago

London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time
{"title": "Assistant Spa Manager", "description": "Lead the Way in Luxury Spa Operations

Park Plaza Westminster Bridge London is seeking a highly skilled and experienced Assistant Spa Manager to oversee the smooth day-to-day operation of our luxurious spa and gym facilities. As a key member of our team, you will be responsible for managing the spa team, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities:
  • Manage the spa team, ensuring seamless operations and exceptional customer experiences.
  • Develop and implement strategies to increase revenue and optimize profitability.
  • Collaborate with our brand partner to ensure our spa offering is coherent and creative.
  • Recruit, train, and manage a skilled team of spa professionals.
  • Ensure compliance with health and safety regulations and maintain a clean, hygienic, and safe environment.
What We Offer:
  • Competitive salary and commission structure.
  • Heavily discounted hotel rates and F&B discounts.
  • Generous holiday entitlement and access to 40% of your pay before payday.
  • Recommend a friend scheme and Vitality at work scheme.
  • 24/7 employee assistance programme and departmental productivity scheme.
Requirements:
  • Proven experience as an Assistant Spa Manager or similar role.
  • Strong leadership and interpersonal skills.
  • Excellent customer service skills and in-depth knowledge of spa operations.
", "lang_code": "en-US"}