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Reception & Office Coordinator

2 months ago

Cambridge, Cambridgeshire, United Kingdom Costello Medical Full time
About the Role

We are seeking a highly organized and detail-oriented Reception & Office Administrator to join our team in Cambridge. As a key member of our Facilities team, you will be responsible for ensuring the smooth day-to-day operation of our office, providing exceptional customer service, and supporting the overall success of our organization.

Key Responsibilities
  • Manage the virtual telephone switchboard and monitor messages via the Facilities team inbox
  • Greet visitors to the office with a high level of friendliness and professionalism
  • Ensure a safe, tidy, and professional environment, including managing the kitchen to a high standard
  • Book visitors onto the appropriate security system(s) for all our UK offices
  • Build relationships with service providers and suppliers, as well as liaise with the building's management team
  • Purchase general supplies, such as kitchen consumables and stationery
  • Assist with the organization of internal and external events, such as client meetings and office socials
  • Maintain the company's asset management system and associated processes
  • Perform basic health and safety checks, for which training will be provided
  • Provide ad-hoc support to the Facilities Management Assistant and the wider Operations team, where required
Requirements
  • Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others
  • Excellent levels of productivity, and the flexibility to respond to changing deadlines
  • The ability to work confidently on your own and with a high degree of autonomy
  • Exceptional attention to detail and high professional standards
  • Excellent written and verbal communication skills
  • A passion for, and dedication to, providing excellent customer service in a facilities role
  • A friendly and approachable demeanor
  • Experience using Microsoft Office
What We Offer
  • A starting salary of £25,700 per annum
  • A discretionary profit share bonus paid twice per year
  • Flexible working hours
  • 25 days' annual leave plus bank and public holidays
  • Flexible benefits scheme offering additional holiday, cash payments, and pension contributions
  • 4% employer pension contributions
  • Private Medical Insurance which offers comprehensive cover on a 'medical history disregard' basis
  • Paid study leave and funding for external qualifications
  • Cycle to Work scheme and an interest-free travel loan scheme
  • Critical Illness Cover, Income Protection, and Life Assurance
  • Access to an Employee Assistance Programme
  • Discounted gym memberships
  • Comprehensive travel insurance
  • Regular company-funded social activities