Hotel Reception Supervisor

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom IBIS Full time

Job Overview

We are seeking a skilled and enthusiastic Reception Supervisor to join our team at Ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for providing exceptional guest experiences and ensuring the smooth running of our reception services.

Key Responsibilities

  • Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
  • Assist in effectively running the front office operations with a hands-on approach.
  • Help guests and create positive experiences.
  • Maintain strong working relationships and communicate with all departments.

Requirements

  • Personality ESSENTIAL, Experience essential in Reception
  • Fast on your feet, quick to make friends
  • Big on Smiles, Massive on quality

About Us

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

What We Offer

  • You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.
  • By joining us as a Receptionist Supervisor, you will become part of a friendly team of 40 talents. Our hotel offers 231 rooms.
  • To ensure you can best welcome and care for our guests you will need to be fluent in English.

How to Apply

Ready to discover more? Get in touch with us. We would love to hear from you.



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