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Hospitality Ambassador
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We are seeking a highly motivated and enthusiastic Hospitality Ambassador to join our team at RedCat Pubs. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves our venue feeling valued and satisfied.
Key Responsibilities:- Provide outstanding customer service, responding promptly to guest inquiries and resolving any issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve high levels of customer satisfaction and ensure seamless service delivery.
- Develop a thorough understanding of our menu and beverage offerings, making recommendations to guests and ensuring that all orders are accurate and delivered promptly.
- Maintain a clean and organized workspace, adhering to RedCat Pubs' health and safety standards and ensuring that all areas are well-presented at all times.
- Participate in ongoing training and development programs to enhance your skills and knowledge, staying up-to-date with industry trends and best practices.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment with a passionate and dedicated team.
- Comprehensive training and development programs to enhance your skills and knowledge.
- A range of employee benefits, including discounts on food and drink, access to exclusive events, and more.
At RedCat Pubs, we are committed to delivering exceptional customer experiences and creating a welcoming and inclusive environment for all guests. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we would love to hear from you.
