Front Desk Ambassador
3 weeks ago
Are you a warm and welcoming individual who excels at providing exceptional customer service? Do you have a genuine passion for hospitality and a natural ability to make every guest feel at home?
We are seeking a Front Desk Ambassador to join our team at Valor Hospitality Europe. As the first point of contact for our guests, you will play a vital role in setting the tone for their stay with us. Your warm welcome, helpful advice, and attentive service will make all the difference in ensuring our guests have a memorable and enjoyable experience.
As a Front Desk Ambassador, you will be responsible for managing the front desk operation, handling guest inquiries, and resolving any issues that may arise. You will also be expected to provide information about hotel services, facilities, and the local area, as well as make recommendations to enhance our guests' stay. Your ability to multitask, work under pressure, and maintain a high level of professionalism will be essential in this role.
While previous experience in a branded hotel environment is desirable, we are open to applicants who have a passion for hospitality and a strong work ethic. We offer a comprehensive training program to help you develop the skills and knowledge you need to succeed in this role. In addition to competitive rates of pay, we also offer a range of benefits, including exclusive discounts for you, your friends, and family, access to high-street discounts, and a generous refer-a-friend bonus scheme.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
At Valor Hospitality Europe, we are proud to operate 34 hotels across leading brands in the UK. We are committed to providing our guests with an exceptional hospitality experience and our teams with the support and resources they need to succeed. Join us and be part of a dynamic and growing hospitality company that is dedicated to delivering excellence in everything we do.
We offer a range of benefits to support your health and wellbeing, including a calendar of wellness activities, access to our Employee Assistance Programme, and healthcare cash plan options. We also offer fully funded apprenticeship programmes, internal development programmes, and monthly and annual team member service awards to support your career growth and development.
We are committed to supporting our guests and our teams in achieving their goals and aspirations. If you are a passionate and motivated individual who is looking for a rewarding career in hospitality, we would love to hear from you.
-
Front Desk Associate
4 weeks ago
Reading, Reading, United Kingdom RBH Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Crowne Plaza Reading. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Provide...
-
Front Desk Associate
4 weeks ago
Reading, Reading, United Kingdom RBH Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Reception Team as a Reception Team Member. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesProvide exceptional...
-
Front Desk Hospitality Specialist
4 days ago
Reading, Reading, United Kingdom whitbread Full timeWe are currently recruiting for a Receptionist position at our Premier Inn hotel in Reading, Caversham Bridge. This role offers the opportunity to provide exceptional customer service and work as part of a dynamic team.Compensation: The hourly rate for this position is up to £9.50About the RoleThis Front Desk Hospitality Specialist will be responsible for...
-
Front Desk Ambassador
2 days ago
Reading, Reading, United Kingdom RBH Full timeAt Crowne Plaza Reading, we are passionate about delivering exceptional customer experiences. As a Reception Team Member, you will play a key role in creating lasting impressions for our guests.Company OverviewCrowne Plaza Reading is an elegant retreat situated along the River Thames, offering 122 luxurious bedrooms and state-of-the-art facilities. Our hotel...
-
Front Desk Associate
4 weeks ago
Reading, Reading, United Kingdom RBH Hospitality Management Full timeAbout the Role:We are seeking a skilled and friendly Guest Services Representative to join our team at Crowne Plaza Reading. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Provide exceptional...
-
Front Office Ambassador
4 weeks ago
Reading, Reading, United Kingdom The Roseate Reading Full timeWe are seeking a highly skilled and dedicated Front Office Ambassador to join our luxury hotel brand, The Roseate Reading. The ideal candidate will possess excellent customer service skills, a well-groomed appearance, and a positive attitude.Main Responsibilities:Ensure all guest accounts are set up correctly with a valid method of payment.Deliver service...
-
Customer Service Ambassador
3 hours ago
Reading, Reading, United Kingdom Nuffield Health Full timeWe are looking for a Customer Service Ambassador to join our Front of House Team at Nuffield Health Reading FWC. This is an exciting opportunity to provide exceptional customer care to our members and visitors, creating a friendly, relaxing, and professional environment.The ideal candidate will have great communication skills, both face-to-face and over the...
-
Front Desk Manager
2 weeks ago
Reading, Reading, United Kingdom Hilton Worldwide, Inc. Full timeJob SummaryAs an Assistant Front Office Manager at Hilton Worldwide, Inc., you will play a vital role in ensuring seamless guest experiences from check-in to check-out. This position requires a strong leader who can effectively supervise the Front Office Team, manage the first impressions of our guests, and maintain high standards of service.Key...
-
Front of House Service Ambassador
4 weeks ago
Reading, Reading, United Kingdom Sussex Inns Full timeJob Overview:We are seeking a Front of House member to provide exceptional customer service and contribute to a positive experience for our customers at Sussex Inns. As a Front of House member, you will be responsible for delivering excellent customer service, processing transactions accurately, and collaborating with other team members to ensure smooth...
-
Customer Service Ambassador
4 weeks ago
Reading, Reading, United Kingdom whitbread Full timeWe're seeking a skilled Receptionist to provide exceptional customer service at our Premier Inn in Reading. As the face of our hotel, you'll use your warm personality and customer service skills to welcome guests and ensure a seamless stay.Key Responsibilities:Provide warm and welcoming service to guestsManage front desk operations, including check-ins and...
-
Front Desk Associate
4 weeks ago
Reading, Reading, United Kingdom RBH Hospitality Management Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Reception Team as a Reception Team Member. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service to our guests and colleagues.Key Responsibilities:Provide a warm welcome and lasting first impression to all...
-
Customer Service Ambassador
3 weeks ago
Reading, Reading, United Kingdom Holiday Inn Reading West Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our team at Holiday Inn Reading West. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to...
-
Hospitality Ambassador
4 weeks ago
Reading, Reading, United Kingdom RedCat Pubs Full timeJob SummaryWe are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Castle Carvery in Rackheath. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Key ResponsibilitiesTeam Player - Work collaboratively with...
-
Hospitality Ambassador
4 weeks ago
Reading, Reading, United Kingdom RedCat Pubs Full timeCustomer Experience Host - RedCat PubsAbout the RoleWe are seeking a skilled and passionate Customer Experience Host to join our team at RedCat Pubs. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key ResponsibilitiesProvide...
-
Customer Service Ambassador
3 weeks ago
Reading, Reading, United Kingdom Penta Hotels Worldwide GmbH Full timeWelcome to Penta Hotels Worldwide GmbHWe are a dynamic and welcoming team, and we are looking for a skilled Casual Guest Service Agent to join us. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and personalized welcome to our hotel.Your Key ResponsibilitiesGuest Welcome: You will be responsible...
-
Front of House Team Ambassador
2 weeks ago
Reading, Reading, United Kingdom Slug & Lettuce Full timeLocation: Slug and Lettuce Friar StreetWe're seeking a skilled and enthusiastic individual to join our Front of House Team as a Team Member. In this role, you'll play a crucial part in delivering exceptional guest experiences and building strong relationships with our customers.Key Responsibilities:Welcome and engage every guest, ensuring a warm and...
-
Customer Service Ambassador
4 weeks ago
Reading, Reading, United Kingdom The Roseate Reading Full timeWe are seeking a highly skilled and dedicated Receptionist to join our luxury hotel brand, The Roseate Reading. The ideal candidate will possess excellent customer service skills, a positive attitude, and a strong work ethic.Main Responsibilities:Ensure accurate and efficient guest account setup and payment processing.Deliver exceptional service by handling...
-
Front Desk Representative
3 weeks ago
Reading, Reading, United Kingdom Penta Hotels Worldwide GmbH Full timeWelcome to Penta Hotels Worldwide GmbHWe are a dynamic and innovative hotel chain that offers a unique blend of style, comfort, and community. As a Guest Service Agent, you will be the face of our brand, providing exceptional service to our guests and making every stay a memorable one.Your Key ResponsibilitiesProvide warm welcomes and fond farewells to our...
-
Hotel Guest Service Representative
4 weeks ago
Reading, Reading, United Kingdom Holiday Inn Reading West Full timeJob SummaryAt Holiday Inn Reading West, we are seeking a skilled Hotel Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable.Key ResponsibilitiesProvide personalized service to guests, responding to their needs and...
-
Customer Service Ambassador
3 weeks ago
Reading, Reading, United Kingdom Comptoir Group Full timeFront Of House Team Member - Comptoir GroupWe are seeking a skilled Front of House Team Member who can provide exceptional service to our guests. This role involves serving great food and drink in a beautiful environment, requiring a natural-born confidence and a flair for customer service. Succeed in this position, you will be able to maintain your...