Service Team Leader for Children and Young People's Mental Health

3 weeks ago

Mansfield, Nottinghamshire, United Kingdom NHS Full time
About the Role

The NHS is seeking a highly skilled and experienced Service Team Leader to join our team. This is an exciting opportunity to lead a team of mental health practitioners in delivering therapeutic interventions to children and young people across Nottinghamshire and Nottingham City.

As a key support to daily operations, you will work closely with the Head of Service to coordinate the team's efforts and ensure the delivery of high-quality, integrated, and accessible support to clients.

This role requires a motivated, passionate, and experienced leader who can take a strength-based approach to community delivery, be a solution-based practitioner, and continuously look for innovative ways to improve services.

Main Responsibilities
  • Manage the daily operations of the Emotional Wellbeing Early Support Service for Children and Young People.
  • Support and direct staff to ensure the transition of young people to or from other services is undertaken in an appropriate and timely manner.
  • Use data and management systems to present monthly service contract appraisals to internal management structures and support regular contract review meetings with commissioners.
  • Support routine internal governance audits and respond to any identified actions or improvements.
  • Provide managerial supervision, oversight of work schedules, and allocation of resources to the team.
  • Assist in recruitment in adherence to the Keeping Children Safe in Education framework.
  • Lead, promote, and deliver an innovative service, ensuring equitable provision across Nottinghamshire and Nottingham City, deputising in the absence of the Head of Service.
  • Be proactive in ensuring own continuous professional development to gain the skills required to deliver a fit-for-purpose early intervention emotional wellbeing provision.
  • Take on line management responsibilities for the practice team.
  • Offer creative input and participation in promoting our services across social media platforms.
  • Support the service in system integration, attending key meetings to facilitate coherent relationships with system partners.
  • Develop and evolve the service, co-produced with service users, to continuously meet the changing needs of local people, communities, stakeholders, and commissioners.
  • Develop and maintain internal standard operating procedures, and establish and update referral routes into and out of the service.
  • Ensure the safeguarding of young people and children is paramount for all staff, and that they act accordingly within NHS Policy and Procedures.
  • Ensure that risk assessments, risk registers, and cases are prioritised following safeguarding protocols.
  • Ensure that all staff provide services which are appropriate and professional to ensure the health and wellbeing of young people accessing services.
  • Ensure the maintenance, at all levels, of confidentiality in relation to agreed organisational policy.
  • Deliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources, and being responsive to service user, partner, and commissioner feedback.
  • Ensure all monitoring and records are kept up to date, secure, and used appropriately.
  • Ensure high-quality contract performance across all of its key elements, along with effective reporting and budget management.
  • Provide information, qualitative and quantitative data, and reporting in a timely manner.
  • Attend management meetings, team meetings, performance review boards, and external steering groups for children and young people services.
  • Provide leadership and support to a team, including counsellors, and be a key member of day-to-day operations, supporting the delivery of KPIs.

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