Service Development Manager
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Service Development Manager to lead our Emotional Wellbeing Early Support Service for Children and Young People. The successful candidate will be responsible for managing the daily operations of the service, supporting and directing staff to ensure a smooth transition process for young people.
Key Responsibilities:
- Manage daily operations of the Emotional Wellbeing Early Support Service
- Support and direct staff to ensure a smooth transition process
- Use data and management systems to present monthly service contract appraisals
- Support regular contract review meetings with commissioners
- Support routine internal governance audits and respond to identified actions/improvements
- Provide managerial supervision and oversight of work schedules and allocation of resources
- Ensure team is trained and fit for purpose
- Manage devolved budget and assist in recruitment
- Liaise with key stakeholders to collaborate and maintain positive relationships
- Lead and promote an innovative service, ensuring equitable provision across Nottinghamshire and Nottingham City
- Deputise in the absence of the Head of Service
- Ensure own continuous professional development to gain required skills
- Take on line management responsibilities for the practice team
- Offer creative input and participation in promoting services across social media platforms
- Support system integration and attend key meetings to facilitate cohesive relationships
- Develop and evolve the service, co-produced with service users
- Develop and maintain internal standard operating procedures and referral routes
- Ensure safeguarding of young people and children is paramount for all staff
- Ensure risk assessments, risk registers, and cases are prioritised following safeguarding protocols
- Ensure all staff provide services which are appropriate and professional
- Maintain confidentiality and deliver an outcomes-based service delivery model
- Ensure high-quality contract performance and effective reporting and budget management
- Provide information, qualitative and quantitative data, and reporting in a timely manner
- Attend management meetings, team meetings, performance review boards, and external steering groups
- Attend and manage regular supervisory sessions with staff and volunteers
- Provide training to internal staff, volunteers, placements, and external agencies
- Provide leadership and support to a team including counsellors
About Us
ABL Health Ltd is a leading provider of emotional wellbeing services for children and young people. We are committed to delivering high-quality services that meet the needs of our service users and stakeholders.
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