IT Support Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Additional Resources Full time
Job Overview

An exciting opportunity has arisen for a skilled IT professional to join our well-established IT solutions provider. As an ICT Technician, you will be responsible for providing top-notch technical support to schools in Leicestershire, Coventry, and Birmingham.

Key Responsibilities
  • Hardware and Software Support: Diagnose and resolve issues with hardware, software, and network systems across multiple school sites.
  • Network Management: Maintain and upgrade IT equipment, including servers, computers, and network devices.
  • Software Deployment: Deploy and support software applications, including Office 365, Windows Server, and Intune.
Requirements
  • Prior experience as an ICT Technician or similar role is essential.
  • A minimum of 2 years' experience in providing IT support in a school setting is required.
  • Strong knowledge of IT infrastructure, including hardware, networking, and software.
  • Proficiency in Microsoft Office 365, Windows Server, Intune, Active Directory, Google Workspace, NET2, and WiFi access points is necessary.
Benefits
  • Competitive salary range: £23,690 - £25,550 per annum.
  • Company events and team-building activities.
  • Company pension scheme.
  • Free parking available on-site.
  • Sick pay provision.


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