Staffing and Operations Manager

1 month ago


London, Greater London, United Kingdom AP&CO Full time

AP&Co. is a pioneering company in private and corporate entertainment, renowned for its creative food styling, presentation, and service. We are a family of skilled professionals dedicated to delivering tailored experiences that exceed client expectations.

Staffing and Operations Manager

Reports to: Culinary Director & Operations Director

Role Overview:

We are seeking a highly organized and proactive individual to manage various administrative tasks across multiple departments. The ideal candidate will thrive in a dynamic setting, handling tasks such as logging information, scheduling meetings, and setting up rooms.

Key Responsibilities:

Manage and prioritize daily tasks across different departments

Schedule and coordinate meetings, ensuring all logistics are handled

Serve as the first point of contact for staff and visitors

Collaborate on cross-departmental administrative efforts to enhance workflow

React quickly to changing priorities and requests

Qualifications:

Strong organizational and multitasking abilities

Excellent communication skills

1-2 years experience in an administrative role preferred

Key Responsibilities:

Staffing for Operations & Kitchen:

  • Build and train a reliable team of freelance head waiters and team leaders
  • Manage staffing platform for kitchen and front-of-house operations
  • Coordinate with the Head Chef on staffing needs for multiple events, including uploading agency chef hours to kitchen labour documents
  • Maintain accurate records of full-time staff holidays, lieu time, and sick leave
  • Process onboarding for new starters and manage staff information packs

Office & Kitchen Admin Management:

  • Order office supplies and coordinate maintenance for the building and kitchen, logging service records
  • Conduct quote comparisons for maintenance and new equipment purchases
  • Manage communication with IT and service providers for office equipment issues
  • Develop Excel documents for managing large events and maintain multiple kitchen sheet platforms
  • Organize staff training schedules and refresher courses
  • File and maintain health, safety, and food safety records, ensuring compliance

Research for Kitchen:

  • Research and develop themes for bespoke menu requests, including sourcing design elements for tastings and events

Kitchen Finance:

  • Track charges for menu tastings and communicate budget allocations for labour and food to the tasting chef
  • Update kitchen revenue forecasts, detailing under or overspend on tastings
  • Provide weekly reports to the Head Chef on food spend and chefs hours, ensuring accuracy against invoices
  • Manage kitchen stock reports, updating Excel documentation as necessary

Company Benefits:

  • 33 days of annual leave, including 8 bank holidays
  • Daily staff lunch provided
  • Staff outings and social events throughout the year
  • Birthday off
  • Pension scheme with auto-enrolment
  • Opportunities for training and professional development


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