Digital R&D Operations Specialist
7 days ago
• Understand and analyze business processes and operations, including data integration between applications.
• Translate business requirements into technical solutions and processes.
• Identify opportunities to optimize business services, automate processes, and improve data flows.
• Support the development of the Business Digital and Tech roadmap.
• Facilitate technical and business discussions to align service delivery with business objectives.
• Perform risk analysis and mitigation, coordinating with IT Business Partners for demand management and resource planning.
• Develop and manage strong relationships with stakeholders at all levels.
• Ensure overall operations meet business expectations (KPIs and SLAs).
• Review progress against SLAs and costs with IT Business Partners.
Requirements:
• Bachelor's degree in business, IT, or project management; a Master's degree is preferred.
• Relevant experience in IT R&D within the biopharmaceutical industry.
• Experience managing application outsourcing contracts.
• Knowledge of business processes and technology landscape in the pharmaceutical or biotechnology industry, particularly in medical affairs, clinical development operations, regulatory affairs, and patient safety.
• Familiarity with Veeva RIM, eCTD manager EXTEDO, ARIS Global (PV), IRMS ANJU, and Veeva Vault Promomats.
• Fluent in English; conversational French is a plus.
About Proclinical Staffing:
Proclinical Staffing is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe.
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