Digital Operations Specialist
6 days ago
About the Role
Proclinical is partnering with a leading pharmaceutical company to find an IT and Digital R&D Operations Expert. This remote position is available in Paris or London, allowing for flexibility and work-life balance.
This critical role ensures seamless operation of digital applications and technology solutions within the R&D domain. The ideal candidate will be responsible for service delivery, application management, and security, collaborating closely with IT partners to enhance business user satisfaction and drive continuous improvement.
Key Responsibilities
- Understand and analyze business processes and operations, including data integration between applications.
- Identify opportunities to optimize business services, automate processes, and improve data flows.
- Support the development of the Business Digital and Tech roadmap.
- Perform risk analysis and mitigation, coordinating with IT Business Partners for demand management and resource planning.
- Review progress against SLAs and costs with IT Business Partners.
- Foster continuous improvement of business operations through digital solutions and technology.
- Pursue opportunities for improving vendor partnerships and contract terms.
- Define and lead innovation initiatives with IT Business Partners and key stakeholders.
Requirements
- Bachelor's degree in business, IT, or project management; a Master's degree is preferred.
- Relevant experience in IT R&D within the biopharmaceutical industry.
- Knowledge of business processes and technology landscape in the pharmaceutical or biotechnology industry, particularly in medical affairs, clinical development operations, regulatory affairs, and patient safety.
- Fluent in English; conversational French is a plus.
What We Offer
A competitive salary of approximately £60,000 - £80,000 per annum, commensurate with experience, along with a range of benefits tailored to support your professional growth and well-being.
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