Digital Operations Specialist

6 days ago


London, Greater London, United Kingdom Pharmiweb Full time

About the Role

Proclinical is partnering with a leading pharmaceutical company to find an IT and Digital R&D Operations Expert. This remote position is available in Paris or London, allowing for flexibility and work-life balance.

This critical role ensures seamless operation of digital applications and technology solutions within the R&D domain. The ideal candidate will be responsible for service delivery, application management, and security, collaborating closely with IT partners to enhance business user satisfaction and drive continuous improvement.

Key Responsibilities

  1. Understand and analyze business processes and operations, including data integration between applications.
  2. Identify opportunities to optimize business services, automate processes, and improve data flows.
  3. Support the development of the Business Digital and Tech roadmap.
  4. Perform risk analysis and mitigation, coordinating with IT Business Partners for demand management and resource planning.
  5. Review progress against SLAs and costs with IT Business Partners.
  6. Foster continuous improvement of business operations through digital solutions and technology.
  7. Pursue opportunities for improving vendor partnerships and contract terms.
  8. Define and lead innovation initiatives with IT Business Partners and key stakeholders.

Requirements

  • Bachelor's degree in business, IT, or project management; a Master's degree is preferred.
  • Relevant experience in IT R&D within the biopharmaceutical industry.
  • Knowledge of business processes and technology landscape in the pharmaceutical or biotechnology industry, particularly in medical affairs, clinical development operations, regulatory affairs, and patient safety.
  • Fluent in English; conversational French is a plus.

What We Offer

A competitive salary of approximately £60,000 - £80,000 per annum, commensurate with experience, along with a range of benefits tailored to support your professional growth and well-being.



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