Global Product Director of Staffing Operations

1 week ago


London, Greater London, United Kingdom Boston Consulting Group Full time
About Us

Boston Consulting Group is a leading strategy consulting firm with over 50 years of experience. We offer a range of career paths for talented individuals to make a real impact on business and society.

Our Global Services team provides corporate support to various business areas, including Finance, Legal, HR, Marketing, and IT. This diverse team of experts operates across the globe in multiple countries, working closely with colleagues from different regions and offices.

Job Description

This critical role is part of our Talent Management Product Team within the HR Digital Product Portfolio. As a key member of the team, you will collaborate closely with Staffing colleagues across our Global, Regional, and local office teams, as well as broader global functions like Finance, Risk, and Knowledge.

You will manage the functional design and implementation of new functionality on our global staffing system, Staffing and More (SAM). This includes:

  • Designing and implementing all phases of future SAM functionality
  • Working closely with the SAM development team on key design decisions and process flows
  • Preparing escalation decisions, including framing the issue, making recommendations, and identifying risks and interdependencies
  • Partnering with the broader project team, functional experts, and technical teams to deliver the SAM roadmap
  • Managing user acceptance testing, including identifying key users, escalation processes, and aligning with project timelines
  • Driving the rollout plan and stakeholder engagement for Staffing stakeholders, including training and rollout approach, and key project timelines
  • Understanding and managing the SAM backlog and prioritizing among competing requests
  • Helping to refine user stories
  • Acting as a key change agent and ensuring regular communications to Staffing functional stakeholders, including preparing an engagement plan, developing materials, and representing the broader project team at events
Requirements

To be successful in this role, you should have a bachelor's degree and preferably an advanced degree. You should have experience in world-class professional services and ideally first-hand experience of project staffing processes. Familiarity with agile processes is also essential, and you should be willing to support others in making it a reality.



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