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Customer Service Representative

2 months ago


Macclesfield, Cheshire East, United Kingdom Uniphar Medtech Full time
Customer Service Representative

Join Uniphar Medtech, a leading medical device distributor, as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional support and service.

Key Responsibilities:
  • Provide timely and professional responses to customer inquiries and concerns.
  • Process and manage sales orders and stock transfer orders efficiently.
  • Offer quotations and support the sales team in managing key customer accounts.
  • Contribute to a fast-paced team environment, executing core business processes effectively.
  • Develop and maintain extensive product knowledge to provide accurate information to customers.
Requirements:
  • 2-3 years of experience in a customer service role, preferably in a healthcare environment.
  • Previous experience in a medical device/pharmaceutical regulatory environment is an advantage.
  • Exceptional ability to meet and exceed customer expectations.
  • Strong interpersonal skills, with a collaborative and team approach.
  • Excellent communication and organizational skills.

Uniphar Medtech is a dynamic and growing company, offering a competitive salary and benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.