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Customer Experience Advisor

2 months ago

Belfast, United Kingdom Three Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.

Key Responsibilities

  • Provide personalized customer service and support to meet the needs of our customers
  • Upsell and cross-sell our products and services to increase sales and revenue
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
  • Contribute to a positive and inclusive store environment that reflects our company values

What We Offer

  • A competitive hourly rate of £12
  • A brand new smartphone on an Unlimited data plan
  • An on-target bonus of 25%, paid out monthly based on store performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Excellent training and career development opportunities

Requirements

  • Experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets

About Us

At Three, we are committed to delivering better connectivity every day for every customer. We value diversity and inclusion and strive to create a workplace that reflects the communities we serve. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.