Customer Support Advisor

5 months ago


Belfast, United Kingdom Vickerstock Full time

**Customer Support Advisor**

We are working on behalf of a leading energy supplier, to recruit for a Customer Support Advisor on a permanent basis. The role will be part time 2 ½ days per week will be hybrid. The Customer Support Advisor role will be based in Airport Port Road in Belfast.

**Your new role as a Customer Support Advisor will include**:

- Provide clear, informative, and expert advice to customers
- Resolve any problems that the customer is having and identify any issues
- Showing empathy to customers at all times
- Updating any customer information
- Ensuring that all admin and reporting is conducted to strict deadlines and in accordance with the required processes and procedures
- Manage calls relating to customer queries in a professional and efficient manner

**What you’ll need to succeed as a Customer Support Advisor**
- Strong administrator, proficient in Microsoft Office and CRM with the ability to multitask
- Relevant customer service experience with a proven track record
- Excellent phone manner and the ability to resolve assigned queries in relation to customer accounts, services and bills
- Ability to work effectively using own initiative, good planning and organisation skills
- Must demonstrate strong verbal and written communication skills with a focus on attention to detail
- Ability to work under pressure and manage priorities

What we hope you will do next:
Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

**Job Type**: Part-time

Work Location: In person

Reference ID: INDGMC#



  • Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Vickerstock Ltd Full time

    **Customer Support Advisor** We are working on behalf of a leading energy supplier, to recruit for a Customer Support Advisor on a permanent basis. The role will be part time 2 ½ days per week (hybrid). The Customer Support Advisor role will be based in Airport Port Road in Belfast. **Your new role as a Customer Support Advisor will include**: - Provide...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Call Centre Advisor

    5 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...

  • Call Centre Advisor

    5 months ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    5 months ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Belfast, United Kingdom*** Job Title: Customer Support Advisor Portuguese Speaking **Job Description**: You will be supporting a range of customer queries and maximizing opportunities to showcase company's products and services. Making great experiences happen for customers is your top priority, which means...


  • Belfast, United Kingdom HR GO Recruitment Full time

    **Job Tittle**:Customer Service Advisor - **Location**:Belfast - **Salary/Hourly Rate**: £23,500 - **Job Type**:Permanent - **Working hours/days**: Monday to Friday 9am-5pm - option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Switch Advisor Ltd is hiring for a Food and Beverage Assistant at our Belfast location.** **Qualifications**: - Must be able to communicate clearly and professionally...

  • Customer Care Advisor

    5 months ago


    Belfast, United Kingdom DEILLIORXZY Full time

    **Job Description: Customer Care Advisor** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, committed to providing top-tier service and support to our customers. We are seeking a proactive and empathetic Customer Care Advisor to join our team and help us maintain our high standards of customer...

  • Bar Staff

    5 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...

  • Bar Staff

    4 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...

  • Bar Staff

    5 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are customer-centric, creative and supportive. Our work environment includes: - Modern office setting - Food provided **Bar Staff** **Switch Advisor Ltd **is looking for a full-time **Bar Staff** to join our team in the **Belfast** area. We are an amazing team of people who strive to...