Customer Service Associate

1 day ago


Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full time
Job Title: Customer Service Associate

Job Description:

We are looking for a skilled and motivated Customer Service Associate to join our team at Waitrose & Partners. As a key member of our supermarket team, you will play a vital role in delivering an outstanding customer experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and concerns in a professional and friendly manner.
  • Operate cash and card transactions, manage stock levels, and maintain store displays.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.

Requirements:

  • Previous retail or customer-facing experience is desirable but not essential.
  • You should have excellent communication skills, be self-motivated, and able to work effectively as part of a team.
  • A passion for delivering exceptional customer experiences and maintaining high standards is essential.

What We Offer:

  • A competitive hourly rate of £11.55
  • A permanent Partner role with scheduled weekly hours of 12.5 hours per week
  • Opportunities for career development and progression
  • A range of benefits including staff discount, subsidised food, and access to exclusive hotels


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