Human-Centred Service Designer

14 hours ago


London, United Kingdom Experis Full time
Our Defence and Security team is seeking a Service Designer to help shape services that make a tangible difference. As a key member of the team, you will collaborate with talented experts to create innovative, human-centred service experiences for complex systems and challenges.

Your responsibilities will include conducting research and analysis to understand user needs, collaborating with stakeholders to define measurable service goals, and developing service blueprints and customer journey maps. You will also work closely with cross-functional teams to ensure the feasibility and implementation of design solutions.

We offer a competitive salary of £85,000 - £95,000 per annum, flexible working arrangements, and opportunities for professional growth and development. A Developed Vetting (DV) clearance is required for this role. The clearance process typically takes 12 months to complete.

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