Human Centred Design Manager

1 week ago

London, United Kingdom NatWest Full time

Join us as a Human Centred Design Manager

  • We’ll look to you to shape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellence
  • You’ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design, content and branding
  • There's plenty of scope for career development as you work with a number of stakeholders and gain exposure across the bank
  • We're offering this role for a period of ten months

What you'll do

In this key role, you’ll bring your understanding and knowledge of HCD creative disciplines to make day-to-day banking for our customers effortless. Working closely with our internal teams and external partners, you’ll be applying HCD methods to translate and identify customer needs and balancing these with business objectives and technology to improve user experiences with commercial impact.

You’ll also be:

  • Providing high quality consultancy and working collaboratively to drive and deliver improvements
  • Leading our third party partners and internal HCD design teams from briefing to end delivery
  • Shaping HCD design and research briefs, making sure that our new experiences are of the highest quality, meeting both user and business objectives
  • Embedding user experience best practices across our community of experience and journey managers, creating and improving guidelines, driving consistency and ensuring the benefits are understood
  • Coaching and mentoring our teams, building HCD knowledge and advocacy of good user experience and design

The skills you'll need

We're looking for someone with experience working in a digital role focused on user experience or design. Ideally, you'll come from a background in a design-related discipline, such as product design, user research, interaction design, graphic design or digital optimisation.

You'll demonstrate an expert understanding of human and user-centred design methods, as well as usability, user research and accessibility design.

You'll also have:

  • Experience of working with Agile methods, as well as the ability to work on multiple projects simultaneously
  • An understanding of the business, market trends, customer needs and the operational strategies that contribute to business success
  • Experience of working with agencies and third parties, from briefing to delivery
  • The ability to solve problems, understand issues and identify opportunities with the customer in mind throughout
  • Experience of working with large scale digital estates and a wide variety of stakeholders
  • Excellent influencing and storytelling skills, with the ability to provide constructive feedback to a variety of stakeholders at different levels
  • Strong verbal and written communication skills and a keen eye for detail

  • Human-Centred Design Lead

    3 weeks ago

    London, Greater London, United Kingdom Salt Digital Recruitment Full time

    User Experience Lead Wanted: We are looking for a talented Human-Centred Design Lead to join our team at Salt Digital Recruitment. As a seasoned designer, you will lead the development of user experiences that meet the needs of luxury brands, leveraging your expertise in human-centred design, data-driven decision making and optimising eCommerce...

  • Human Centred Design Manager

    1 week ago

    London, United Kingdom NatWest Full time

    Join us as a Human Centred Design ManagerWe’ll look to you toshape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellence You’ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design,...

  • Human Centred Design Manager

    1 week ago

    London, United Kingdom NatWest Full time

    Join us as a Human Centred Design ManagerWe’ll look to you to shape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellenceYou’ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design,...

  • Senior Electrical Design Engineer for Data Centres

    4 weeks ago

    London, Greater London, United Kingdom Human Capital Solutions Full time

    Principal Electrical Engineer - Data CentresRole Overview:We are seeking an experienced Senior Electrical Design Engineer to join our Data Centres team, as a key member of the senior management team you will play a vital role in shaping the future direction and success of our electrical team.About Us:Human Capital Solutions is one of the UK's leading...

  • Electrical Design Engineer

    3 weeks ago

    London, Greater London, United Kingdom Human Capital Solutions Full time

    Human Capital Solutions, a leading Building Services Consultancy specialising in Data Centres, invites applications for the role of Electrical Design Engineer - Data Centre Specialist.The successful candidate will enjoy working on complex, M&E led projects and be instrumental in shaping the future direction of our electrical team. You'll benefit from our...

  • NatWest | Human Centred Design Manager

    1 week ago

    South East London, United Kingdom NatWest Full time

    Join us as a Human Centred Design ManagerWe’ll look to you to shape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellence You’ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design,...

  • Human Centred Service Creator

    2 weeks ago

    London, Greater London, United Kingdom Experis UK Full time

    **Experis UK Defence and Security Team:** We are a leading provider of end-to-end business and IT solutions, with a focus on delivering innovative services that truly make a difference. Our team is passionate about creating user-centred services that meet the needs of our clients.The estimated salary for this role is £85,000 - £95,000 per annum, depending...

  • Human-Centred Solution Architect

    2 days ago

    London, Greater London, United Kingdom Solirius Consulting Full time

    About the RoleWe're seeking a Service Designer to join our team, designing and delivering innovative digital products and services for Government and Private Sector clients. As a Service Designer with Solirius Consulting, you'll be responsible for crafting inclusive, human-centred experiences that meet user and business needs.The ideal candidate will possess...

  • Graduate Human Factors Consultant

    3 months ago

    London, United Kingdom Arcadis Human Resources Limited Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

  • Principal Design Manager

    4 days ago

    London, United Kingdom RED Engineering Design Full time €5

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Principal Design Manager

    1 month ago

    London, United Kingdom RED Engineering Design Full time €5

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Senior Electrical Design Professional

    3 weeks ago

    London, Greater London, United Kingdom Human Capital Solutions Full time

    Senior Electrical Design Engineer OpportunityWe are seeking a skilled Senior Electrical Design Engineer to join our team at Human Capital Solutions. As a leading MEP design consultancy, we are committed to delivering exceptional projects in the data centre sector.The ideal candidate will have a proven track record of designing and delivering complex...

  • Senior Data Centre Project Manager

    2 weeks ago

    London, Greater London, United Kingdom Arcadis Human Resources Limited Full time

    Delivering Sustainable Solutions for a Prosperous PlanetArcadis Human Resources Limited is seeking an experienced Senior Data Centre Project Manager to join our team. This exciting role offers the opportunity to play a key part in delivering large-scale technical projects and construction techniques. As a Senior Data Centre Project Manager, you will be...

  • Principal Design Manager

    4 weeks ago

    London, United Kingdom RED Engineering Design Full time

    Job Description RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans...

  • Principal Design Manager

    4 days ago

    London, United Kingdom RED Engineering Design Full time €5

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Principal Design Manager

    1 month ago

    London, United Kingdom RED Engineering Design Full time €5

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Principal Design Manager

    1 month ago

    London,, UK, United Kingdom RED Engineering Design Full time

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Principal Design Manager

    1 month ago

    London, United Kingdom RED Engineering Design Full time

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Principal Design Manager

    1 month ago

    London, United Kingdom RED Engineering Design Full time

    RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero...

  • Ergonomics Specialist

    3 weeks ago

    London, Greater London, United Kingdom Arcadis Full time

    Role DescriptionArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people in over 70 countries, dedicated to improving quality of life. With our team of experts, we can solve the world's most complex challenges and deliver more impact...