Technical Support Specialist

7 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Atlas Copco Full time

Unlock Your Potential in a Dynamic Team

At Atlas Copco Power Technique, we're passionate about innovation and customer satisfaction. As a Technical Support Specialist, you'll play a vital role in delivering exceptional service to our customers and driving business growth.

Your Key Responsibilities:

  • Provide technical support to customers for Atlas Copco generators and ESS Systems, ensuring prompt and effective resolution of technical and application problems.
  • Collaborate with the Service Operations Manager to manage work-in-progress and optimize service delivery.
  • Support dealers with warranty claims and service operations, ensuring seamless customer experience.
  • Develop and deliver internal and external technical service training, enhancing the skills of our team and customers.
  • Contribute to the development of service bulletins and technical documentation, ensuring accuracy and relevance.
  • Travel throughout the UK and Ireland to provide on-site support and training, as required.

What We Offer:

  • A dynamic and inclusive work environment that fosters growth, development, and collaboration.
  • A comprehensive benefits package, including health insurance, paid leave, and retirement benefits.
  • The opportunity to work with cutting-edge technologies and innovative solutions, driving business success and customer satisfaction.
  • A chance to develop your skills and expertise, with opportunities for career progression and professional growth.

About Us:

Atlas Copco Power Technique is a leading provider of power and flow solutions, serving a wide range of industries, including construction, mining, oil and gas, and rental. Our UK team is dedicated to delivering exceptional service and support to our customers, and we're looking for talented individuals to join our dynamic team.



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