Technical Support Manager
4 weeks ago
Technical Support Manager
About the Role
Connexa is seeking an experienced Technical Support Manager to lead a team of technical support specialists, ensuring customers receive high-quality assistance with their digital solutions.
The ideal candidate will have a strong background in technical support and team leadership, with excellent communication and problem-solving skills.
Key Responsibilities:
- Lead a team of technical support specialists to deliver high-quality customer service
- Develop and implement effective technical support processes and procedures
- Collaborate with cross-functional teams to resolve technical issues and improve customer satisfaction
Requirements:
- Proven experience in technical support leadership
- Strong technical knowledge and problem-solving skills
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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