Director of Complaints Management

About the Role: As Lay Chairperson, you will oversee the Solicitors Complaints Committee's operations. You will ensure that complaints are handled fairly and efficiently, adhering to statutory and regulatory frameworks. A key aspect of this role is maintaining high standards of integrity and probity, even outside of committee sittings. You will also...

OverviewAt Clarendon Executive, we are seeking a highly skilled and experienced individual to fill the role of Lay Chairperson (Designate) for our Solicitors Complaints Committee. The successful candidate will be responsible for providing strategic leadership and direction to the Committee through a period of change, ensuring that they work collectively to...

About the Role">The Lay Chairperson (Designate) will lead the Solicitors Complaints Committee through a period of change, providing strategic leadership and direction. The ideal candidate will have a background in regulatory, consumer services or complaints management at a strategic leadership level.Job Requirements">This role requires someone who is...

**About the Role**Clarendon Executive is seeking an exceptional individual to lead the Solicitors Complaints Committee through a period of transformation. As Head of Complaints Management, you will be responsible for providing strategic leadership and direction to the committee, ensuring that complaints are handled efficiently and effectively.Key...

**Job Description**We are seeking an experienced Executive Director to lead the Solicitors Complaints Committee at Clarendon Executive. As a key member of our team, you will be responsible for providing strategic leadership and direction to the committee, ensuring that complaints are handled efficiently and effectively.Key responsibilities will include...

Overview: The Law Society of Northern Ireland, a professional body with over 6,000 members, seeks an exceptional individual to lead the Solicitors Complaints Committee. As Lay Chairperson, you will provide strategic leadership during a period of change, ensuring the committee works collectively to adjudicate complaints with the highest standard.Key...

Join Our Customer Service Team as a Customer Service DirectorWe are seeking an experienced Customer Service Director to join our team in Belfast. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and leading a team of sales advisors.Key Responsibilities:Lead and...

CV Library invites applications for a Quality Management Systems Director to join our team for a 12-month contract in Belfast. In this critical role, you will ensure that our quality management systems meet regulatory and customer expectations, leading key quality initiatives and representing the company during audits.The ideal candidate will hold a degree...

VanRath are seeking a Construction Operations Director for a prominent company in Belfast.This permanent position offers a fully negotiable salary plus car allowance.The ideal candidate will oversee department issues and client complaints, verifying purchase order numbers before processing invoices.Key responsibilities include managing customer accounts,...

Remuneration: £20,000 per annum plus Sitting Fee (under review). The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland. The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

Remuneration: £20,000 per annum plus Sitting Fee (under review).The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland.The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

Are you a hard-working and reliable professional? Do you have experience working in a Secretarial capacity? In this role, you will motivate and manage assigned staff, where appropriate, and to ensure that all tasks are carried out to agreed, quality and time targets. Read on to find out more about this exciting opportunity. **Your Duties**: - Compose and...

We are looking for a skilled Mechanical Operations Director to oversee mechanical contracts and ensure compliance with industry standards and regulations.The successful candidate will have excellent coordination and communication skills, with experience working with clients, subcontractors, and suppliers.A key responsibility will be reviewing and managing...

Experience the thrill of a new challenge with Kennedy Recruitment's top-notch hospitality job opportunity.We are seeking a highly skilled Luxury Accommodation Director to oversee all aspects of our hotel's housekeeping operations. As a key member of our senior leadership team, you will be responsible for maintaining the highest standards of cleanliness and...

Job DescriptionThe successful candidate will be responsible for delivering management services to a portfolio of residential and mixed-use buildings and estates. Key responsibilities include:Property Inspections and Maintenance: Conducting regular inspections and reporting any issues or concerns.Finance: Managing budgets and client accounts, as well as...

About the RoleKennedy Recruitment is excited to partner with a new hotel development in Belfast, offering a unique opportunity for a Hotel Operations Director to join their team.This role offers a competitive salary, estimated at £65,000 - £85,000 per annum, alongside excellent benefits, including annual leave increases and pension contributions.You will...

**Job Title:** Project Operations DirectorVANRATH is excited to partner with a leading modern company in Northern Ireland and Ireland to find an experienced Operations Manager.This prominent organization offers a dynamic work environment where the successful candidate will benefit from a company that values its employees and is experiencing significant...

Strategic PositioningThis prestigious role demands a forward-thinking individual who can drive change and innovation within our Solicitors Complaints Committee. As a key member of our team, you will be responsible for providing strategic guidance and oversight, leveraging your expertise in regulatory affairs, consumer services, or complaints management.Core...

** Brook Street (UK) Ltd are recruiting a Legal Secretary/ PA for our leading Public Sector Client,** **Education Authority Northern Ireland, located in their Commercial Property Dept. Dundonald.** **Job Purpose** - To act as Personal Assistant to a Solicitor within EA Solicitors - To assist with commercial property matters and the investigation and defense...

Job Description:We are seeking a highly skilled and experienced individual to join our team as Hotel Operations Director. As a key member of our leadership team, you will be responsible for leading the Front of House operations and driving revenue growth.Main Purpose of the Job:To ensure the highest level of guest service and maintain high standards...