Director of Complaints Management

CV Library invites applications for a Quality Management Systems Director to join our team for a 12-month contract in Belfast. In this critical role, you will ensure that our quality management systems meet regulatory and customer expectations, leading key quality initiatives and representing the company during audits.The ideal candidate will hold a degree...

VanRath are seeking a Construction Operations Director for a prominent company in Belfast.This permanent position offers a fully negotiable salary plus car allowance.The ideal candidate will oversee department issues and client complaints, verifying purchase order numbers before processing invoices.Key responsibilities include managing customer accounts,...

Remuneration: £20,000 per annum plus Sitting Fee (under review). The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland. The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

About the Role">We are currently recruiting for a Temporary Senior Casework Officer to join our team in Belfast. As a key member of our team, you will be responsible for managing and assessing complaints under established legal frameworks.">Key Responsibilities">">Managing and assessing complaints in line with relevant legislation.">Providing expert advice...

Remuneration: £20,000 per annum plus Sitting Fee (under review).The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland.The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

Are you a hard-working and reliable professional? Do you have experience working in a Secretarial capacity? In this role, you will motivate and manage assigned staff, where appropriate, and to ensure that all tasks are carried out to agreed, quality and time targets. Read on to find out more about this exciting opportunity. **Your Duties**: - Compose and...

We are looking for a skilled Mechanical Operations Director to oversee mechanical contracts and ensure compliance with industry standards and regulations.The successful candidate will have excellent coordination and communication skills, with experience working with clients, subcontractors, and suppliers.A key responsibility will be reviewing and managing...

Job DescriptionThe successful candidate will be responsible for delivering management services to a portfolio of residential and mixed-use buildings and estates. Key responsibilities include:Property Inspections and Maintenance: Conducting regular inspections and reporting any issues or concerns.Finance: Managing budgets and client accounts, as well as...

Strategic PositioningThis prestigious role demands a forward-thinking individual who can drive change and innovation within our Solicitors Complaints Committee. As a key member of our team, you will be responsible for providing strategic guidance and oversight, leveraging your expertise in regulatory affairs, consumer services, or complaints management.Core...

** Brook Street (UK) Ltd are recruiting a Legal Secretary/ PA for our leading Public Sector Client,** **Education Authority Northern Ireland, located in their Commercial Property Dept. Dundonald.** **Job Purpose** - To act as Personal Assistant to a Solicitor within EA Solicitors - To assist with commercial property matters and the investigation and defense...

We are looking for a Director of People Operations to join our team at the Police Service of Northern Ireland. This exciting opportunity offers a competitive salary of £70,000 - £90,000 per annum, depending on experience.Key ResponsibilitiesDevelop and implement HR strategies that support the achievement of organisational objectivesOversee the effective...

We are seeking a highly skilled and experienced individual to join our team as Director of Human Resources. As a key member of our senior management team, you will be responsible for leading the development and implementation of HR strategies that drive business results and support our organisational objectives.About the RoleLead the development and...

Parr FM has an exciting opportunity for an experienced Mechanical Contracts Manager to join our Belfast based team.. The role will work across all sectors including public health and education & private including retail and production throughout NI and ROI. Position Mechanical Contracts Manager Department Mechanical division Reporting to: Company Director...

Job DescriptionAn exciting opportunity has arisen for a senior professional to join Northern Ireland Electricity as Risk Management Director. Reporting directly to the Finance and Regulation Director, you will play a crucial role in managing and further developing the company's Risk Management processes and culture.About the RoleLeading the development and...

Parr FM has an exciting opportunity for an experienced Mechanical Contracts Manager to join our Belfast based team..The role will work across all sectors including public health and education & private including retail and production throughout NI and ROI.Position Mechanical Contracts Manager Department Mechanical division Reporting to: Company Director...

The Director of Human Resources holds primary responsibility for the effective operation of the Human Resources function and for formulating and driving progressive people and culture strategies and supporting systems. The role holder will also provide professional Human Resources advice and inclusive leadership at both a strategic and operational level....

Job DescriptionWe are seeking a dedicated professional to step into a pivotal management role at NIE Networks following the retirement of the current postholder. This is a senior management position within the organisation, reporting directly to the Finance and Regulation Director.

We are seeking a Consumer & Small Business AML Director to join our leadership team. As a key member of our organization, you will be responsible for leading the development and execution of AML strategies to drive business growth and minimize risk.About the RoleIn this role, you will oversee AML-related initiatives across multiple business lines, working...

About The Role Currie & Brown is one of the world’s leading physical assets management and construction consultancies, dedicated to advising clients in respect of the management and use of their physical assets. We are differentiated by our people, innovation, expertise, and experience. At Currie & Brown we understand that a good idea does not...

Job DescriptionThe Customer Service Advisor will be responsible for providing exceptional customer service, responding to customer inquiries, resolving customer complaints, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional customer service through various channels, including phone, email, and face-to-face...