Director of Dispute Resolution
2 weeks ago
This prestigious role demands a forward-thinking individual who can drive change and innovation within our Solicitors Complaints Committee. As a key member of our team, you will be responsible for providing strategic guidance and oversight, leveraging your expertise in regulatory affairs, consumer services, or complaints management.
Core Objectives
- Develop and implement a comprehensive strategy for the Solicitors Complaints Committee, driving effective decision-making and oversight
- Foster a culture of collaboration and excellence, ensuring collective adjudication of complaints to the highest standard
- Uphold the highest standards of integrity, probity, and independence, building trust among Committee members
Qualifications and Experience
- Proven track record of success in regulatory affairs, consumer services, or complaints management at a senior leadership level
- Strong leadership skills, with the ability to drive results and inspire teams
- Excellent communication and interpersonal skills, with a focus on building strong relationships
Benefits and Remuneration
- An attractive annual salary of £20,000, plus an exciting Sitting Fee under review
- Opportunities for career growth and development, with a term of appointment spanning 3 years, plus the possibility of reappointment for a further 3 years
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