Head of Complaints Management

Responsibilities:Provide strategic leadership and direction to the Solicitors Complaints CommitteeEnsure complaints are handled to the highest standardSupport the design and delivery of a new complaints processSalary: £20,000 per annum plus Sitting Fee (£?) is negotiable and can be discussed during the application process. The successful candidate will...

About the Role: As Lay Chairperson, you will oversee the Solicitors Complaints Committee's operations. You will ensure that complaints are handled fairly and efficiently, adhering to statutory and regulatory frameworks. A key aspect of this role is maintaining high standards of integrity and probity, even outside of committee sittings. You will also...

OverviewAt Clarendon Executive, we are seeking a highly skilled and experienced individual to fill the role of Lay Chairperson (Designate) for our Solicitors Complaints Committee. The successful candidate will be responsible for providing strategic leadership and direction to the Committee through a period of change, ensuring that they work collectively to...

Overview: The Law Society of Northern Ireland, a professional body with over 6,000 members, seeks an exceptional individual to lead the Solicitors Complaints Committee. As Lay Chairperson, you will provide strategic leadership during a period of change, ensuring the committee works collectively to adjudicate complaints with the highest standard.Key...

About the Role">The Lay Chairperson (Designate) will lead the Solicitors Complaints Committee through a period of change, providing strategic leadership and direction. The ideal candidate will have a background in regulatory, consumer services or complaints management at a strategic leadership level.Job Requirements">This role requires someone who is...

The Police Service of Northern Ireland is seeking a Head of Talent Management to join its HR team. This role offers a competitive salary of £55,000 - £75,000 per annum, depending on experience.ResponsibilitiesYou will be responsible for developing and implementing talent management strategies that align with the organisation's goals and objectives. This...

Remuneration: £20,000 per annum plus Sitting Fee (under review). The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland. The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

Remuneration: £20,000 per annum plus Sitting Fee (under review).The Law Society of Northern Ireland is the professional body for the Solicitor professionwithover6,000members,ofwhomcirca3,000areinpracticeinthe private, corporate, and public sectors in Northern Ireland.The Legal Complaints and Regulation Act (Northern Ireland) 2016 provides for a new...

HappyJobsNI is delighted to be exclusively working alongside WOMEN'STEC to recruit an experienced, professional and driven Head of Operations to join this passionate team at a time of exciting growth. **POST TITLE**:Head of Operations **HOURS**:35 hours per week (Full-time) A 4 day week (pro-rata) will be considered **LOCATION**:WOMEN’STEC, 29...

**Cocktail Head Bartender** The Head Bartender will be responsible for: - Ensuring that all drinks are made to the best quality - Ensuring consistency of World Class drinks standard - Lead by example during service - Assisting with Beverage Menu development - Dealing with guests complaints in a professional and friendly manner - Ensuring that adequate...

VAT Manager PositionA leading recruitment agency, Georgiana Head Recruitment Limited, is looking for a skilled VAT Manager to lead their VAT team. The ideal candidate should have experience in managing indirect tax teams or have worked in a similar capacity in industry.In this role, you will advise clients on all aspects of indirect tax, including...

Job Summary: Clarendon Executive is recruiting for a Lay Chairperson to lead the Solicitors Complaints Committee. This is an exceptional opportunity to join a prominent professional body and shape the future of the legal profession in Northern Ireland.Key Responsibilities:Provide strategic leadership to the Solicitors Complaints Committee during a period of...

**TO APPLY FOR THIS ROLE YOU MUST GO TO WWW.NIPSO.ORG.UK AND DOWNLOAD THE APPLICANT PACK, APPLICATION FORM AND MONITORING FORM AND RETURN COMPLETED FORMS TO THE EMAIL SPECIFIED WITHIN THE APPLICANT PACK.** Job Title: Policy and Engagement Officer Reporting to: Head of Improvement, Engagement, and Impact Grade: Staff Officer **Salary**: £34,524 -...

We are excited about the future at Spence & Partners.The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients.We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our...

**Leadership Opportunity:**We are seeking a highly skilled and experienced professional to fill the position of Lay Chairperson (Designate) at The Law Society of Northern Ireland. This role offers a chance to make a significant impact on the organisation and its stakeholders.**Key Requirements:**A strong background in regulatory, consumer services or...

Connected Health is recruiting for a leading, highly proficient, ambitious, driven, and caring Head of Operations who has a willingness to operate within an innovative care environment while helping manage, develop, and grow our Supported Living service. Connected Health operates across the five NI Health Trusts providing high quality care supporting adults...

Connected Health is recruiting for a leading, highly proficient, ambitious, driven, and caring Head of Operations who has a willingness to operate within an innovative care environment while helping manage, develop, and grow our Supported Living service. Connected Health operates across the five NI Health Trusts providing high quality care supporting adults...

Job DescriptionThe Customer Service Advisor will be responsible for providing exceptional customer service, responding to customer inquiries, resolving customer complaints, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional customer service through various channels, including phone, email, and face-to-face...

Indirect Tax Professional Career OpportunityGeorgiana Head Recruitment Limited is seeking a highly skilled Indirect Tax Professional to join their VAT team as a manager. This is an exciting opportunity for individuals with experience in managing indirect tax teams or who have worked in a similar capacity in industry.In this role, you will advise clients on...

Job OverviewSolicit the services of a visionary leader to drive strategic decision-making and oversight for our Solicitors Complaints Committee. This highly esteemed position demands a seasoned professional with expertise in regulatory affairs, consumer services, or complaints management at a senior leadership level.Key Responsibilities- Provide strategic...