Chief Complaints Resolution Officer

3 weeks ago


Belfast, United Kingdom Clarendon Executive Full time

Overview: The Law Society of Northern Ireland, a professional body with over 6,000 members, seeks an exceptional individual to lead the Solicitors Complaints Committee. As Lay Chairperson, you will provide strategic leadership during a period of change, ensuring the committee works collectively to adjudicate complaints with the highest standard.

Key Responsibilities:

  • Provide strategic leadership to the Solicitors Complaints Committee through a period of change.
  • Lead the committee in adjudicating complaints with the highest possible standard.
  • Support the design and delivery of a new complaints process.

Requirements:

  • Background in regulatory, consumer services, or complaints management at a strategic level.
  • High standards of integrity and probity.
  • Independent character and judgement.

What We Offer:

  • A competitive salary of £20,000 per annum plus Sitting Fee (under review).
  • An opportunity to work with a prestigious professional body.
  • The chance to make a significant impact on the legal profession in Northern Ireland.

How to Apply: To download a candidate brief and learn more about this exciting opportunity, please visit our website. You may also contact Claire McKee for a confidential discussion.



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