Customer Service Administrator

4 days ago


Reading, Reading, United Kingdom CV-Library Full time
Receptionist & Administrator (Part time)

We are seeking a reliable Receptionist & Administrator to join our team at our childcare setting in Ascot. The ideal candidate will have excellent administrative and organisational skills, with the ability to prioritise tasks and work independently.

This is a part-time job share role working 15 hours over 3 days a week, with a competitive hourly rate of £13. The successful candidate will be responsible for supporting the Office Manager with daily administration, helping with reception duties, and ensuring that Health & Safety policies are fully implemented throughout the setting.

Salary: £13 per hour

Key Responsibilities:
  • Diary management, co-ordinating parent visits and dealing with enquiries
  • Manage admissions process, including applications for funding and new enquiry administration
  • Working closely with the office manager to ensure that tasks are prioritised, and customer service standards are met
  • Ensure that own work practices consider the welfare & safeguarding of each child within the nursery school
Requirements:
  • At least one year's proven administrative experience
  • Excellent general administrative and organisational skills
  • Excellent computer skills to move between programmes such as Outlook and various web based CRM platforms
  • Ability to prioritise and work independently
  • Good front of house manner when using phone and email


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