Customer Service Administrator
5 days ago
Job Summary: We are seeking a highly organized and enthusiastic Receptionist to join our team. As the first point of contact for clients, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk.
Working Hours:
- Monday to Thursday: 8AM - 5:15PM
- Friday: 8AM - 4PM
- Saturday (rotational): 8AM - 2PM (every 3-4 weeks, with an additional day off in lieu)
Key Responsibilities:
- Customer Service: Meet and greet clients, provide information and assistance as needed
- Administrative Tasks: Answer and forward phone calls, book appointments, update internal systems, take payments, order stock, manage petty cash, and sort/distribute post
- Reception Area Maintenance: Ensure the reception area is tidy and well-maintained
Requirements:
- Excellent Communication Skills: Enthusiastic, organized, and possessing outstanding customer service skills
- Technical Proficiency: Computer literate with a good knowledge of Word and Excel
Salary: £18,000 - £20,000 per annum (dependent on experience)
About CV-Library: We strive to be the leading online job board for job seekers and employers alike. Our innovative approach has made us a household name, and we continue to grow and expand our services.
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