Customer Service Administrator
14 hours ago
Adept Services Ltd is seeking a Customer Service Administrator to join their team. This full-time role is based at their head office in Reading, Berkshire.
The successful candidate will be responsible for handling incoming calls, logging details, and prioritizing work schedules. They will also raise job cards, book jobs, and update information for external service technicians.
In this role, you will assist the Customer Services Manager and National Operations Manager in managing a team of 6-8 service maintenance and repair tradesmen. You will also be responsible for maintaining the company's database (Navision) and assisting with general office duties as required.
We are looking for someone with experience in handling telephone calls and dealing with customers, suppliers, external contractors, and engineers/technicians. An organized approach to prioritizing work and remembering details of jobs/conversations on the database is essential.
The ideal candidate will have excellent communication skills and be able to work effectively in a team. A basic salary of £28,000 - £32,000 per annum, depending on experience, is offered for this challenging role.
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Customer Service Administrator
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Customer Service Administrator
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Customer Support Administrator
3 days ago
Reading, Reading, United Kingdom Adept Services Ltd Full timeWe are seeking an experienced administrative professional to join our team at Adept Services Ltd in Reading, Berkshire.Key Responsibilities:Raise job cards, book jobs, and manage information updates in collaboration with outside service technicians.Support the management of a team of 6-8 Service Maintenance and Repair tradesmen.Handle customer inquiries and...
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Customer Service Operations Manager
14 hours ago
Reading, Reading, United Kingdom Adept Services Ltd Full timeWe are seeking an experienced professional to provide administrative support to our customer service operations in Reading, Berkshire.This full-time role involves collaborating with outside service technicians to manage information updates, raising job cards, booking jobs, and maintaining accurate records in our Navision database.Key Responsibilities:Raise...
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Administrative Assistant
3 days ago
Reading, Reading, United Kingdom Adept Services Ltd Full timeAdept Services Ltd requires a skilled administrative assistant to support our service operations in Reading, Berkshire.Job Summary:This full-time role involves providing administrative support to our customer service team, raising job cards, booking jobs, and managing information updates in collaboration with outside service...
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Administrative Assistant
11 hours ago
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