Service Engineer
4 weeks ago
Job Summary:
This role is part of our Service & Support team, providing technical assistance to clients. Key activities include:
- Design, testing, and commissioning of small project works.
- Routine maintenance tasks such as site surveys, technical audits, system health checks, spares management, obsolescence reporting, disaster recovery work, system upgrades, and patching.
- Assisting customers in fault-finding and rectifying problems via various communication channels, and responding to site visits for emergency repairs, including out-of-hours work.
- Completing service reports and project documentation as required.
The successful candidate will work as part of a team servicing multiple clients, with varying workloads including small projects, routine maintenance, and reactive support calls. Suitable training will be provided to ensure they can perform their duties effectively.
Essential Requirements:
- A good electrical engineering background.
- A current driving license.
Desirable Requirements:
- Experience with PLC/RTU or similar control systems.
- The ability to gain SC clearance.
Personal Skills:
- Good communication and organizational skills.
- Ability to work well under pressure and meet deadlines.
- Willingness to attend customer sites individually and as part of a team.
- Willingness to undertake out-of-hours work on a rota basis.
Benefits:
- 25 days holiday plus bank holidays.
- Flexible working.
- Pension.
- Life assurance policy.
- Private healthcare.
- Lifestyle screening.
- Salary sacrifice program.
- Mental health assistance program.
- Cycle to work scheme.
- Green car scheme.
- Support in achieving professional engineer status (IEng, CEng) and professional membership fees covered.
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