Forecasting and Capacity Planning Manager

3 weeks ago


Bristol, Bristol, United Kingdom Longreach Recruitment Full time

Longreach Recruitment is currently seeking an experienced Forecasting and Capacity Planning Manager to lead our contact centre team.

We offer a competitive salary of £60000 - £80000 per year, depending on experience.

The successful candidate will have exceptional abilities in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact demand.

Key responsibilities include:

  • Developing and implementing effective forecasting and capacity planning strategies
  • Analyzing data to identify trends and patterns in customer contact demand
  • Working closely with the contact centre team to ensure seamless execution of forecasts

In addition to a competitive salary, we offer a range of benefits including a generous pension scheme and 25 days annual leave.

If you are a motivated and experienced professional looking for a new challenge, please apply now.



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