Forecasting and Capacity Planning Manager
3 weeks ago
Longreach Recruitment is currently seeking an experienced Forecasting and Capacity Planning Manager to lead our contact centre team.
We offer a competitive salary of £60000 - £80000 per year, depending on experience.
The successful candidate will have exceptional abilities in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact demand.
Key responsibilities include:
- Developing and implementing effective forecasting and capacity planning strategies
- Analyzing data to identify trends and patterns in customer contact demand
- Working closely with the contact centre team to ensure seamless execution of forecasts
In addition to a competitive salary, we offer a range of benefits including a generous pension scheme and 25 days annual leave.
If you are a motivated and experienced professional looking for a new challenge, please apply now.
-
Contact Centre Capacity Planning Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeAt Longreach Recruitment, we are seeking a highly skilled Forecasting & Reporting Manager to lead our contact centre resource planning efforts.This is a rare opportunity for an experienced professional with exceptional abilities in modelling capacity plans, demand models, and forecasts within Excel and Erlang.The successful candidate will determine customer...
-
Forecasting and Reporting Director
2 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeLongreach Recruitment is a trusted UK & EMEA recruitment expert within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies.The role we are hiring for is a hybrid position working 2 days onsite in Bristol with staff parking provided. This offers a salary range of £48,000 - £52,000 (depending on experience) + Bonus + Broad...
-
Forecasting and Reporting Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeAbout the Job:This Forecasting and Reporting Specialist role at Longreach Recruitment offers a competitive salary of £48,000 - £52,000, plus benefits and bonus opportunities.As a hybrid employee, you will spend 2 days working onsite in Bristol, enjoying staff parking privileges.Key Accountabilities:Design and deliver comprehensive forecasting models to...
-
Contact Centre Forecasting Expert
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeWe are looking for a highly competent Contact Centre Forecasting Expert to join our team at Longreach Recruitment. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a challenging and rewarding opportunity to work in a hybrid environment, splitting...
-
Resource Planning Lead
4 weeks ago
Bristol, Bristol, United Kingdom CV-Library Full timeContact Centre Forecasting Job Description">We are recruiting a skilled Forecasting and Analytics Specialist to work with our team in Bristol. This role involves developing and implementing demand forecasts to ensure exceptional service delivery in our contact centre.The successful candidate will be part of a hybrid team working 2 days onsite with staff...
-
Operational Planning Manager
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeLongreach Recruitment is seeking an experienced Operational Planning Manager to lead our Resource Planning team. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a challenging and rewarding opportunity to work in a hybrid environment, splitting your...
-
Demand Forecasting Manager
3 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the RoleWe are looking for an experienced Demand Forecasting Manager to join our workforce planning team. The successful candidate will have excellent analytical skills and experience in forecasting demand and scheduling large numbers of staff.Key responsibilities include developing intra-hour requirements for OOH and CAS services based on historical...
-
Strategic Resource Planning Lead
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeAt Longreach Recruitment, we are seeking a highly skilled Strategic Resource Planning Lead to join our team. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a unique opportunity to work in a hybrid environment, splitting your time between...
-
Demand Forecasting Manager
4 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeJob OverviewOperations StrategistWe are seeking a skilled Operations Strategist to join our team and contribute to our demand forecasting and planning efforts in the UK.The successful candidate will be responsible for developing intra-hour requirements for Out of Hours (OOH) and Clinical Assessment Service (CAS) based on historical patterns, with occasional...
-
Strategic Forecasting Lead
4 weeks ago
Bristol, Bristol, United Kingdom RAC Full timeAbout the RoleAt RAC, we are seeking an experienced Demand Forecast and Planning Manager to join our team at an exciting time as we push through the next stage of our growth plans. The successful candidate will be responsible for forecasting supply and demand for our sales and service contact centre, ensuring exceptional service delivery while supporting the...
-
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeAre you an experienced professional looking for a new challenge in Resource Planning for Contact Centres?We are seeking a highly skilled individual to join our team as a Resource Planning Professional for Contact Centres.The successful candidate will have:Exceptional abilities in modelling Capacity Plans, Demand Models, and ForecastsExperience in working...
-
Resource Planning and Demand Modelling Expert
4 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeSalary: We offer a competitive salary of approximately £70,000 per annum, based on the location and industry standards.Key Responsibilities:Modelling capacity plans, demand models, and forecasts within Excel and Erlang.Determining customer contact demand.Driving business growth through effective resource planning.We are committed to providing a dynamic work...
-
Contact Centre Resource Planning Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeJob Description:We are seeking a highly skilled Forecasting and Reporting Manager to join our team at Longreach Recruitment. As a specialist in contact centre resource planning, you will be responsible for forecasting supply and demand, creating robust demand forecasts, and producing regular management information.You will contribute to resource planning...
-
Workforce Planning Director
4 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeJob Title: Workforce Planning DirectorWe are seeking a skilled Demand Forecasting Lead to join our team at Practice Plus Group. This is an exciting opportunity for a talented professional to take on a leadership role in shaping the future of our workforce planning.In this position, you will be responsible for developing and implementing effective demand...
-
Supply Chain Forecaster
4 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob DescriptionRAC Motoring Services is seeking an experienced Demand Forecasting Manager to join our team. This is a unique opportunity to work in a dynamic environment and contribute to the company's growth plans.The successful candidate will be responsible for forecasting supply and demand for our sales and service contact centre, ensuring exceptional...
-
Forecasting and Scheduling Expert
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob Title: Forecasting and Scheduling Expert We are seeking an experienced Forecasting and Scheduling Expert to join our team at RAC Motoring Services. As a key member of our planning team, you will be responsible for developing and maintaining accurate demand forecasts and supply chain plans to support the delivery of exceptional customer service.The ideal...
-
Contact Centre Resource Planning Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full time £50,000Job Title: Contact Centre ForecastingWe are seeking an experienced and talented contact centre Resource Planning professional with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact demand. Key Responsibilities: • Develop and maintain...
-
Forecasting and Financial Management Expert
3 weeks ago
Bristol, Bristol, United Kingdom Aura Power Full timeJob DescriptionThis FP&A Manager position involves supporting strategic decision-making, monitoring business performance, and ensuring timely delivery of financial information and KPIs. Key responsibilities include:Strategic modelling and analysis to inform business decisionsRegular reporting to track performance against budget, forecast, and business...
-
Demand Planning Manager
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob Title: Demand Planning Manager We are seeking an experienced Demand Planning Manager to join our team at RAC Motoring Services. As a key member of our planning team, you will be responsible for developing and maintaining accurate demand forecasts and supply chain plans to support the delivery of exceptional customer service.The ideal candidate will have...
-
Demand Forecasting Lead
4 weeks ago
Bristol, Bristol, United Kingdom Practice Plus Group Full timeAbout the Role:We are looking for an experienced Operations Manager - Workforce to join our team at Practice Plus Group. This is an excellent opportunity for a skilled professional to take on a leadership role in shaping the future of our workforce operations.In this position, you will be responsible for managing the day-to-day activities of our workforce...