Resource Planning Professional for Contact Centres

Job Title: Contact Centre ForecastingWe are seeking an experienced and talented contact centre Resource Planning professional with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact demand. Key Responsibilities: • Develop and maintain...

Job Description:We are seeking a highly skilled Forecasting and Reporting Manager to join our team at Longreach Recruitment. As a specialist in contact centre resource planning, you will be responsible for forecasting supply and demand, creating robust demand forecasts, and producing regular management information.You will contribute to resource planning...

Contact Centre Resource Planner:Join our team as a Contact Centre Resource Planner at Longreach Recruitment in Bristol.This rewarding role comes with a salary range of £48,000 - £52,000, plus benefits and bonus opportunities.About the Role:Responsibilities:Plan and manage contact centre resources to meet customer demand.Develop and maintain accurate...

At Longreach Recruitment, we are seeking a highly skilled Forecasting & Reporting Manager to lead our contact centre resource planning efforts.This is a rare opportunity for an experienced professional with exceptional abilities in modelling capacity plans, demand models, and forecasts within Excel and Erlang.The successful candidate will determine customer...

About the Role: We are seeking an experienced Contact Centre Planning Specialist to join our team at Practice Plus Group. As a leading provider of NHS services, we are looking for someone who can lead our IUC planning team from a long, medium, and short-term perspective. The ideal candidate will have significant experience working in contact centre planning...

Key ResponsibilitiesForecast supply and demand for sales and service contact centre to ensure exceptional service delivery.Create robust demand forecasts, produce regular management information, and contribute to resource planning outputs via the leadership of a small, growing Resource Planning team.Generate models and analysis for demand forecasting and...

Contact Centre Forecasting Job Opportunity">We are seeking a talented Resource Planning Lead to join our team in Bristol. As a key member of our operations team, you will be responsible for ensuring exceptional service delivery by forecasting supply and demand for sales and service contact centre.This is a hybrid position working 2 days onsite with staff...

We are seeking a highly skilled Resource Planning Manager to join our team in Bristol. This is a fantastic opportunity for an experienced professional to take on a new challenge and lead a small resource planning team.The successful candidate will be responsible for creating and maintaining a workforce planning/optimisation solution for Operations, ensuring...

Job OverviewLongreach Recruitment is seeking a seasoned professional to fill the role of Forecasting and Reporting Manager.This is an exciting opportunity for a contact centre expert with advanced skills in capacity planning, demand forecasting, and resource allocation.

Contact Centre Forecasting Job Description">We are recruiting a skilled Forecasting and Analytics Specialist to work with our team in Bristol. This role involves developing and implementing demand forecasts to ensure exceptional service delivery in our contact centre.The successful candidate will be part of a hybrid team working 2 days onsite with staff...

Are you an experienced contact centre professional looking to leverage your skills in demand planning and forecasting?We are seeking a highly skilled Demand Planning and Forecasting Specialist to join our team at Longreach Recruitment.In this role, you will be responsible for developing and implementing capacity plans, demand models, and forecasts using...

At Longreach Recruitment, we are seeking a highly skilled Strategic Resource Planning Lead to join our team. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a unique opportunity to work in a hybrid environment, splitting your time between...

Job DescriptionDojo payments serve over 140,000 places across the UK, making us a significant player in the industry. To create innovative products that cater to our diverse customer base, we're looking for an exceptional Operational Resource Planning Manager. This role is perfect for someone who thrives in a fast-paced environment and has a passion for...

We are seeking a seasoned professional to lead our Contact Centre team in Bristol, UK.Job Responsibilities:Oversee the daily operations of the Contact Centre, ensuring high levels of customer satisfaction and efficiency.Develop and implement strategies to improve KPIs, such as speed of answer, abandonment rate, and CSI.Leverage technology to simplify...

Come and be part of Citysprint UK Ltd's exciting journey as we strive to become the UK's leading courier services provider! We're seeking a skilled Contact Centre Specialist to join our dedicated team.As a Client Support Representative, you'll be at the forefront of delivering exceptional customer service, handling a wide range of inquiries and complaints...

Senior Contact Centre Advisor Job Description:We are seeking an experienced Senior Contact Centre Advisor to join our team at Alexander Mae in Bristol. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients by fielding incoming queries regarding their pensions.Key Responsibilities:

We are looking for a highly competent Contact Centre Forecasting Expert to join our team at Longreach Recruitment. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a challenging and rewarding opportunity to work in a hybrid environment, splitting...

Do you have a passion for resource planning and forecasting? We are seeking a highly skilled Resource Planning and Forecasting Manager to join our team at Longreach Recruitment.In this role, you will be responsible for developing and implementing resource plans, demand models, and forecasts using Excel and Erlang to determine customer contact demand.You will...

Senior Urban Planning ProfessionalWe are looking for a seasoned Senior Urban Planning Professional to join our team in Bristol. This is an excellent opportunity to work on high-profile planning projects, collaborating with experienced professionals from various fields.The successful candidate will have a strong background in planning practice, with...

Pegasus Planning Group is a leading consultancy in the UK, delivering results-driven planning solutions to clients across various sectors. We are seeking a skilled Development Planning Specialist to join our team in Bristol.About the RoleThis is an excellent opportunity for a talented Development Planning Specialist to work with our team of experts on a...