Contact Centre Resource Planner
1 day ago
Contact Centre Resource Planner:
Join our team as a Contact Centre Resource Planner at Longreach Recruitment in Bristol.
This rewarding role comes with a salary range of £48,000 - £52,000, plus benefits and bonus opportunities.
About the Role:
- Responsibilities:
- Plan and manage contact centre resources to meet customer demand.
- Develop and maintain accurate forecasts to inform business decisions.
- Collaborate with the Resource Planning team to optimise resource allocation.
- Provide expert advice on resource planning best practices.
Requirements:
- Demonstrable experience in resource planning, forecast modelling, and data analysis.
- Advanced Excel skills, including data manipulation and visualisation.
- Strong communication skills, with experience presenting to stakeholders.
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