Contact Centre Resource Planner

1 day ago


Bristol, Bristol, United Kingdom Longreach Recruitment Full time

Contact Centre Resource Planner:

Join our team as a Contact Centre Resource Planner at Longreach Recruitment in Bristol.

This rewarding role comes with a salary range of £48,000 - £52,000, plus benefits and bonus opportunities.

About the Role:

  • Responsibilities:
  • Plan and manage contact centre resources to meet customer demand.
  • Develop and maintain accurate forecasts to inform business decisions.
  • Collaborate with the Resource Planning team to optimise resource allocation.
  • Provide expert advice on resource planning best practices.

Requirements:

  • Demonstrable experience in resource planning, forecast modelling, and data analysis.
  • Advanced Excel skills, including data manipulation and visualisation.
  • Strong communication skills, with experience presenting to stakeholders.

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