Contact Centre Planning Specialist
3 days ago
The ideal candidate will have significant experience working in contact centre planning teams, with expertise in problem-solving, forecasting demand, and scheduling large numbers of staff. They should also have a broad range of computer and telephone systems skills, as well as strong Excel knowledge and analytical abilities.
This is a full-time hybrid position based in Bristol, with some travel required to other sites. The successful candidate will manage a team of Workforce Planning Managers, ensuring operational teams operate within pre-determined staffing levels and budgets. They will also challenge the workforce planning managers to continually improve planning processes and advisor offering to deliver the right balance of flexibility for the business and our people.
The estimated salary for this role is £55,000 per annum, making it an attractive opportunity for professionals looking to advance their careers in contact centre planning. If you have the necessary skills and experience, please apply for this exciting opportunity.
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Contact Centre Specialist
1 day ago
Bristol, Bristol, United Kingdom Citysprint UK Ltd Full timeCome and be part of Citysprint UK Ltd's exciting journey as we strive to become the UK's leading courier services provider! We're seeking a skilled Contact Centre Specialist to join our dedicated team.As a Client Support Representative, you'll be at the forefront of delivering exceptional customer service, handling a wide range of inquiries and complaints...
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Contact Centre Operations Manager
3 weeks ago
Bristol, Bristol, United Kingdom RAC Full timeJob Title: Contact Centre Operations ManagerAbout the RoleWe are seeking an experienced and skilled Contact Centre Operations Manager to lead our team of customer service specialists. The successful candidate will have a proven track record in managing high-performing teams, driving sales growth, and delivering exceptional customer...
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Contact Centre Operations Manager
1 day ago
Bristol, Bristol, United Kingdom CV-Library Full timeContact Centre Forecasting Job Opportunity">We are seeking a talented Resource Planning Lead to join our team in Bristol. As a key member of our operations team, you will be responsible for ensuring exceptional service delivery by forecasting supply and demand for sales and service contact centre.This is a hybrid position working 2 days onsite with staff...
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Contact Centre Resource Planner
1 day ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeContact Centre Resource Planner:Join our team as a Contact Centre Resource Planner at Longreach Recruitment in Bristol.This rewarding role comes with a salary range of £48,000 - £52,000, plus benefits and bonus opportunities.About the Role:Responsibilities:Plan and manage contact centre resources to meet customer demand.Develop and maintain accurate...
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Bristol Contact Centre Operations Manager
4 weeks ago
Bristol, Bristol, United Kingdom Serco Full timeTransform Your Career in Customer Service with Serco">Are you an exceptional leader with a passion for delivering outstanding customer experiences? Do you have a proven track record of driving team performance and excellence in a fast-paced contact centre environment?Serco, a leading provider of health assessments for the Department for Work and Pensions...
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Estate Planning Specialist
1 day ago
Bristol, Bristol, United Kingdom MP Estate Planning (UK) Limited Full timeJob Title: Estate Planning SpecialistWe are seeking an experienced and skilled Estate Planning Specialist to join MP Estate Planning UK. The successful candidate will play a key role in shaping the financial futures of our clients, helping them secure their legacy and build lasting relationships with their loved ones.This is an exciting opportunity for...
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Planning Consultant Professional
4 days ago
Bristol, Bristol, United Kingdom Pegasus Planning Group Full timePegasus Planning Group is a leading consultancy in the UK, delivering results-driven planning solutions to clients across various sectors. We are seeking a skilled Development Planning Specialist to join our team in Bristol.About the RoleThis is an excellent opportunity for a talented Development Planning Specialist to work with our team of experts on a...
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Resource Planning Lead
17 hours ago
Bristol, Bristol, United Kingdom CV-Library Full timeContact Centre Forecasting Job Description">We are recruiting a skilled Forecasting and Analytics Specialist to work with our team in Bristol. This role involves developing and implementing demand forecasts to ensure exceptional service delivery in our contact centre.The successful candidate will be part of a hybrid team working 2 days onsite with staff...
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Development Planning Specialist
4 days ago
Bristol, Bristol, United Kingdom Pegasus Planning Group Full timeWe are a reputable consultancy in the UK, dedicated to delivering high-quality planning solutions to clients across various sectors. As a key member of our Planning team, you will be responsible for working on a wide range of planning projects, from public consultations to development proposals.About the JobThis is an exciting opportunity for a skilled...
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Senior Workforce Planning Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Dojo Full timeAt Dojo, we are seeking a Senior Workforce Planning Specialist to lead our resource planning team in delivering exceptional service to our customers and colleagues across our Contact Centres in Bristol and Hull. This is an exciting opportunity for a seasoned professional to join our team and contribute to the strategic planning of our workforce.About the...
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Person-Centred Accommodation Specialist
1 day ago
Bristol, Bristol, United Kingdom Seetec Business Technology Centre Full timeJob SummaryWe are seeking a skilled Accommodation Services Coordinator to join our team at Seetec Business Technology Centre. As an Accommodation Support Officer, you will be responsible for providing tailored support to participants, conducting assessments, and maintaining accurate records.About the RoleThis is a rewarding opportunity to make a real...
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Child Therapy Specialist
1 day ago
Bristol, Bristol, United Kingdom Tavistock Centre Full timeJob OverviewThe Tavistock Centre is seeking a skilled Child Therapy Specialist to join its team. This role involves delivering psychodynamic interventions in schools, working with a diverse range of children and families.Responsibilities:Delivering 1:1 school-based therapy for children and young peopleClassroom observations and assessmentWorking with...
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Healthcare Support Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Lawrence Hill Health Centre Full timeJob Title: Healthcare Support Specialist">We are seeking an experienced and compassionate Healthcare Support Specialist to join our team at Lawrence Hill Health Centre. This is a fantastic opportunity to make a real difference in the lives of our patients.About Us:Lawrence Hill Health Centre is a vibrant inner-city practice, passionate about delivering...
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Production Planning Specialist
1 day ago
Bristol, Bristol, United Kingdom Personnel Solutions (Midlands) Ltd Full timeWe are recruiting for a skilled Production Planning Specialist to join our team at Personnel Solutions (Midlands) Ltd.Job DescriptionThis is a challenging and rewarding role that requires strong organizational and communication skills. As a Production Planning Specialist, you will be responsible for generating, scheduling, and coordinating the production...
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Electrical Engineer
16 hours ago
Bristol, Bristol, United Kingdom Hydrock Full timeHydrock Job Description:Job Title: Electrical Engineer - Data Centre SpecialistLocation: London, Cardiff, Bristol, Birmingham or Scotland (Glasgow/Edinburgh)Job Type: Full-timeAbout Us: Hydrock is a leading consulting and engineering company that provides expertise in data centre design and delivery.Job Summary:We are seeking an experienced Electrical...
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Project Planning Specialist
1 month ago
Bristol, Bristol, United Kingdom Gold Group Limited Full time**Project Planning Specialist**We are seeking a skilled Project Planning Specialist to join our team at Gold Group Limited in Bristol. As a key member of our project delivery team, you will be responsible for developing and maintaining comprehensive project schedules using Primavera P6 software.You will collaborate closely with project managers, engineers,...
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Strategic Resource Planning Lead
1 day ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeAt Longreach Recruitment, we are seeking a highly skilled Strategic Resource Planning Lead to join our team. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a unique opportunity to work in a hybrid environment, splitting your time between...
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Operational Planning Manager
17 hours ago
Bristol, Bristol, United Kingdom Longreach Recruitment Full timeLongreach Recruitment is seeking an experienced Operational Planning Manager to lead our Resource Planning team. As a key member of our organisation, you will play a crucial role in driving business growth and excellence through effective forecasting and reporting.This is a challenging and rewarding opportunity to work in a hybrid environment, splitting your...
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Food Preparation Specialist
1 day ago
Bristol, Bristol, United Kingdom Seetec Business Technology Centre Full timeAs a Food Preparation Specialist at Seetec Business Technology Centre in Bristol, you will play a vital role in supporting our kitchen team. The successful candidate will have a strong understanding of food health and safety regulations and be able to maintain high standards of hygiene and cleanliness in the kitchen and food storage areas.Job Description:You...
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Sustainability Content Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Global Goals Centre Full timeJob Title: Content ManagerAbout Global Goals CentreGlobal Goals Centre is an educational charity working to inspire people to live and buy more sustainably. We partner with local charities, community groups and small businesses to co-create a better future.Job DescriptionWe are seeking a Content Manager to increase public engagement opportunities on climate...