Care Services Operations Manager
7 days ago
About the Role:
-As our Domiciliary Care Branch Manager, you will be responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff.
-You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes.
Responsibilities:
-Provide strong leadership to the branch staff, fostering a positive and supportive work environment.
-Set clear performance expectations and goals for staff members and provide regular feedback and coaching to support their professional development.
-Oversee the day-to-day operations of the home care branch, including scheduling, client intake, care planning, and coordination of services.
-Ensure compliance with all relevant regulations, policies, and procedures governing home care services.
Requirements:
-Previous management experience within a domiciliary care setting is essential.
-Excellent business acumen with a strong desire to develop and grow the service.
-Comprehensive knowledge of CQC standards.
-Full UK driving licence.
-Minimum NVQ Level 4/5 in Health and Social Care, or equivalent.
Salary and Benefits:
-£45,000 - £55,000 per annum.
-Comprehensive induction and training programme.
-Employee Assistance Programme.
-Well pay for your full DBS disclosure.
-Paid breaks.
-Excellent performance-related bonus.
-25 days annual leave plus bank holidays entitlement.
-Consistent support from a dedicated Head Office Team.
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