Care Home Operations Manager

14 hours ago


Sudbury, Suffolk, United Kingdom Austin Fraser Full time
Job Description

We are seeking an experienced Hospitality Manager to lead our team at Austin Fraser's care home in Sudbury, Suffolk. The successful candidate will be responsible for delivering an outstanding experience for our residents, ensuring their needs are met and exceeded.

This is a unique opportunity to join a warm, family-oriented care home and make a real difference in the lives of our residents. As a key member of our team, you will be responsible for overseeing all hospitality operations, including food service, activities programmes, and housekeeping and maintenance.

Responsibilities
  • Deliver exceptional customer service, ensuring residents feel valued and respected.
  • Lead a team of staff, promoting a positive work environment and encouraging collaboration and growth.
  • Develop and implement strategies to improve resident satisfaction and overall experience.


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