Community Care Service Lead
2 days ago
We are seeking an experienced Community Care Service Lead to lead our new branch in Sudbury, Suffolk. This is a fantastic opportunity for a skilled professional to establish and drive the business forward.
Salary: around £41,500 per year
The successful candidate will be responsible for overseeing the day-to-day operations of the branch, including scheduling, client intake, and care planning. They will ensure compliance with relevant regulations, policies, and procedures governing home care services. Monitor key performance indicators (KPIs) and financial metrics, identifying areas for improvement.
Main Responsibilities:
- Service Delivery: Ensure the delivery of exceptional care, manage care plans, supervise staff, and promote client independence, quality of life, and optimal health outcomes.
- Team Management: Provide strong leadership to branch staff, fostering a positive and supportive work environment. Set clear performance expectations and goals, providing coaching and regular feedback for staff development.
- Business Development: Develop and maintain relationships with referral sources, such as hospitals, GP surgeries, and community organisations. Participate in community events to raise awareness of the branch's services and build connections.
Requirements:
- Proven management experience within a domiciliary care setting.
- Excellent business acumen with a strong focus on service development and growth.
- Comprehensive knowledge of CQC standards.
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