Service Excellence Lead

2 days ago


Sudbury, Suffolk, United Kingdom Jupiter Recruitment Full time

Jupiter Recruitment is a leading recruitment agency specialising in healthcare and social care placements. We are currently looking for a Service Excellence Lead to join our team in Sudbury, Suffolk.

This is a challenging yet rewarding opportunity for a skilled Hospitality Manager to oversee the development of a service experience that aligns with our company values. The successful candidate will have experience of managing teams and be responsible for ensuring that all aspects of the care home service meet the highest standards.

Main responsibilities include:

  • Overseeing the implementation of service improvements, including menu planning, food preparation, and delivery of high-quality meals.
  • Ensuring the housekeeping function is effective and efficient, maintaining high standards of cleanliness and hygiene throughout the facility.
  • Collaborating with the executive chef to develop menus and improve the overall dining experience.

A competitive salary of £30,000 per annum is offered for this permanent full-time role, working 40 hours a week through days. In addition, you will receive a range of benefits, including comprehensive induction and paid training, career prospects, and recognition of your hard work.



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