Customer Service Ambassador

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Job Role: Weekend Receptionist

Location: Marshall Motor Group

Hours: Saturdays and Sundays

Salary: National Living Wage

Benefits: Enhanced annual leave, life assurance, pension scheme, discounted car purchase scheme, servicing, bodyshop services, shopping portal, and more

About Marshall Motor Group

We are one of the UK's largest car dealer groups, representing 23 manufacturers with 141 dealerships across 34 counties. We're passionate about our people and customers.

The Receptionist Role

You'll be the first point of contact for customers and visitors, providing a warm welcome and handling phone calls, queries, and administration duties.

Requirements

  • Previous customer service experience, ideally in a professional environment
  • Confident communication skills, both on the phone and in person
  • Good IT skills and ability to support with administration tasks
  • Self-motivated, organised, and proud of your work

Responsibilities

  • Greet visitors, assist with queries, and direct to relevant teams
  • Take phone calls, respond to queries, and transfer to the correct individual or team
  • Provide refreshments and maintain the seating area
  • Handle mail and deliveries
  • Assist with administrative tasks as required

Marshall Motor Group

We're committed to equal opportunities and career development. If you're interested in this opportunity or a career at Marshall Motor Group, apply online and we'll be in touch.



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