Optical Express Advisor
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the best possible experience.
Key Responsibilities:
- Building strong relationships with patients and providing regular communication prior to and following their treatment
- Assisting in patient consultations and ensuring that patients receive accurate and comprehensive information about their treatment options
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Assisting patients to complete health questionnaires and ensuring that their records are accurately maintained
- Introducing patients to their optometrist and scheduling treatment dates
- Discussing finance options with patients and ensuring that they understand their treatment costs
Requirements:
- A passion for providing world-class customer service and a commitment to delivering exceptional patient care
- Strong organisational skills and the ability to work effectively in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to communicate clearly and articulately with a diverse range of people
- Motivation and drive to succeed, with a willingness to learn and develop new skills
About Us:
Optical Express is a leading provider of eye care services, with a commitment to delivering exceptional patient care and outstanding clinical outcomes. We are a dynamic and forward-thinking organisation, with a strong focus on innovation and continuous improvement.
What We Offer:
- An industry-leading salary and excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact information].
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