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Healthcare Support Professional

2 months ago

Bournemouth, Bournemouth, United Kingdom Optical Express Full time

Job Title – Patient Advisor

Hours: Full Time

Salary: £24, + bonus

Location: Travel between both Bournemouth & Salisbury

At Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team is dedicated to providing a culture of care, trust, and integrity that extends to our local communities through charitable and environmental projects.

We are seeking a skilled Patient Advisor to join our team. As a Patient Advisor, you will play a vital role in making our patients feel like a superstar from the moment they enter our clinics. Your day-to-day responsibilities will include:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records

As a Patient Advisor, you will have the opportunity to work in a dynamic and supportive environment that values employee development and well-being. We offer a range of benefits, including:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

If you are a motivated and driven individual with a passion for providing world-class customer service, we would love to hear from you.