Healthcare Support Professional
7 days ago
Job Title – Patient Advisor
Hours: Full Time
Salary: £24, + bonus
Location: Travel between both Bournemouth & Salisbury
At Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team is dedicated to providing a culture of care, trust, and integrity that extends to our local communities through charitable and environmental projects.
We are seeking a skilled Patient Advisor to join our team. As a Patient Advisor, you will play a vital role in making our patients feel like a superstar from the moment they enter our clinics. Your day-to-day responsibilities will include:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
As a Patient Advisor, you will have the opportunity to work in a dynamic and supportive environment that values employee development and well-being. We offer a range of benefits, including:
- An industry-leading salary plus excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
If you are a motivated and driven individual with a passion for providing world-class customer service, we would love to hear from you.
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