Optical Express Advisor

1 month ago


Bournemouth, Bournemouth, United Kingdom Optical Express Group Full time
Job Title – Patient Advisor

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.

Your day-to-day role will involve:

  • Building strong relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations and introducing patients to our expert optometrists
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Accurately maintaining patient records and scheduling treatment dates
  • Discussing finance options and providing excellent customer service

We're looking for someone who:

  • Has a passion for delivering world-class customer service
  • Possesses strong organisational skills and can communicate clearly with a diverse range of people
  • Is motivated and driven to succeed in a fast-paced environment

As a valued member of our team, you'll enjoy a range of benefits, including:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests and discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

At Optical Express, we're committed to creating a culture of care, trust, and integrity. We believe in doing what's right for our patients, colleagues, local communities, and the planet. If you share our values and are passionate about delivering exceptional patient care, we'd love to hear from you.



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