Front Office Manager

2 weeks ago


Whitechapel, United Kingdom One Hundred Shoreditch Full time
Job Description

One Hundred Shoreditch, a vibrant and stylish hotel in the heart of East London, is seeking an experienced and enthusiastic Front Office Manager to join our team.

Key Responsibilities:
  • Front Desk Operations: Assist the Front Office Manager in overseeing daily front desk operations, ensuring smooth check-in and check-out processes.
  • Team Leadership: Lead and mentor the front desk team, fostering a positive and collaborative working environment.
  • Guest Service: Ensure high standards of guest service are consistently delivered, handling guest inquiries, complaints, and special requests with professionalism.
  • Room Reservations: Monitor and manage room reservations, allocations, and front office systems.
  • Staff Development: Support staff training and development to maintain excellent customer service standards.
  • Administrative Duties: Assist with scheduling, performance management, and administrative duties as needed.
  • Interdepartmental Collaboration: Collaborate with other departments to ensure a seamless guest experience.
Benefits:
  • Competitive Salary: £34,938 p/a + service charge
  • Guest Experience: Enjoy dinner and drinks at our hotel
  • Complimentary Nights: 6 complimentary nights a year at any Lore Group hotel
  • Employee Discounts: 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
  • Health and Wellbeing: Contribution towards Health Cash Plan and Life Assurance
  • Training and Development: Bespoke training programmes and incentives such as Ride-to-Work and season ticket loan
  • Employee Recognition: Quarterly employee award ceremony and company staff parties


  • Whitechapel, Greater London, United Kingdom One Hundred Shoreditch Full time

    Assistant Front Office ManagerLocated in the heart of East London, One Hundred Shoreditch is a vibrant and stylish hotel seeking an experienced Assistant Front Office Manager to oversee daily front desk operations and lead the front desk team.Key Responsibilities:Assist the Front Office Manager in ensuring smooth check-in and check-out processes.Lead and...


  • Whitechapel, Greater London, United Kingdom One Hundred Shoreditch Full time

    Assistant Front Office ManagerLocated in the heart of East London, One Hundred Shoreditch is a vibrant and stylish hotel seeking an experienced Assistant Front Office Manager to oversee daily front desk operations and lead the front desk team.Key Responsibilities:Assist the Front Office Manager in ensuring smooth check-in and check-out processes.Lead and...


  • Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About Us:Galvin La Chapelle is a prestigious Michelin Star restaurant renowned for its exquisite French cuisine, exceptional service, and elegant ambiance. Since its inception, it has garnered numerous accolades, including eight top restaurant awards in its first year, and has proudly maintained its Michelin star since 2011.Position Overview:We are seeking a...


  • Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About Us:Galvin La Chapelle is a prestigious Michelin Star restaurant renowned for its exquisite French cuisine, exceptional service, and elegant ambiance. Since its inception, it has garnered numerous accolades, including eight top restaurant awards in its first year, and has proudly maintained its Michelin star since 2011.Position Overview:We are seeking a...


  • Whitechapel, Greater London, United Kingdom Hampton by Hilton London City Full time

    About the RoleWe are seeking a highly skilled Guest Services Supervisor to join our team at Hampton by Hilton London City. As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of our reception area, providing exceptional customer service, and maintaining a positive team environment.Key...


  • Whitechapel, Greater London, United Kingdom Hampton by Hilton London City Full time

    About the RoleWe are seeking a highly skilled Guest Services Supervisor to join our team at Hampton by Hilton London City. As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of our reception area, providing exceptional customer service, and maintaining a positive team environment.Key...


  • Whitechapel, United Kingdom Hampton by Hilton London City Full time

    About the RoleAs a Guest Services Supervisor at Hampton by Hilton London City, you will play a vital role in ensuring the smooth operation of our Front Office department. Your primary responsibility will be to assist the Reception Manager in maintaining a positive team morale, providing training and coaching to team members, and ensuring that all reception...


  • Whitechapel, United Kingdom Hampton by Hilton London City Full time

    About the RoleAs a Guest Services Supervisor at Hampton by Hilton London City, you will play a vital role in ensuring the smooth operation of our Front Office department. Your primary responsibility will be to assist the Reception Manager in maintaining a positive team morale, providing training and coaching to team members, and ensuring that all reception...

  • Office Administrator

    4 months ago


    Whitechapel, United Kingdom Crux Careers Full time

    **Office Administrator** **Whitechapel** **£22,000 - £25,000 depending on experience** Our client, who is a reputable local Estate Agency are looking for an Office Administrator to join their team. **JOB DESCRIPTION** - To provide administrative support to the members of the Sales/Lettings Team - Answering phone as required and dealing with queries where...

  • Security Officer

    4 weeks ago


    Whitechapel, United Kingdom Bardwood Support Services Limited Full time

    About the roleTitle – Security OfficerPay Rate – £14.08 PHLocation – E1 1JQShift Timings – 4 on 4 off days and nightsYou will be working in a building environment, where you will be responsible for providing safety and security to both staff and visitors alike.What will you get in return?Please note all our roles require transfer to our client on a...


  • Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About UsGalvin La Chapelle is a renowned culinary establishment that prides itself on delivering exceptional dining experiences. Our commitment to excellence is reflected in our Michelin-starred restaurant, which has received widespread acclaim for its polished French cuisine, impeccable service, and stunning decor.Our TeamWe are seeking an experienced and...


  • Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About UsGalvin La Chapelle is a renowned culinary establishment that prides itself on delivering exceptional dining experiences. Our commitment to excellence is reflected in our Michelin-starred restaurant, which has received widespread acclaim for its polished French cuisine, impeccable service, and stunning decor.Our TeamWe are seeking an experienced and...

  • Compliance Officer

    3 weeks ago


    Whitechapel, Greater London, United Kingdom Ecruit Full time

    About the RoleWe are a dynamic and growing company, Ecruit, seeking a highly skilled Compliance Officer to join our team. As a Compliance Officer, you will play a crucial role in ensuring that our business meets and maintains the highest standards of compliance, particularly within our Appointed Representative (AR) firms and advisers.Key...

  • Restaurant Host

    2 weeks ago


    Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About Us:Galvin La Chapelle is a renowned, multi-awarded restaurant, recognized for its exceptional French cuisine, impeccable service, and stunning decor. We take pride in providing a warm and welcoming environment for our guests and a supportive, professional atmosphere for our team members.Job Summary:We are seeking an experienced and enthusiastic...

  • Restaurant Host

    2 weeks ago


    Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

    About Us:Galvin La Chapelle is a renowned, multi-awarded restaurant, recognized for its exceptional French cuisine, impeccable service, and stunning decor. We take pride in providing a warm and welcoming environment for our guests and a supportive, professional atmosphere for our team members.Job Summary:We are seeking an experienced and enthusiastic...


  • Whitechapel, Greater London, United Kingdom Elior Full time

    About the Role:We are seeking a highly motivated and experienced Catering Supervisor to join our team at Elior. As a Catering Supervisor, you will be responsible for supervising catering teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers.Key Responsibilities:Motivate and...


  • Whitechapel, Greater London, United Kingdom Elior Full time

    About the Role:We are seeking a highly motivated and experienced Catering Supervisor to join our team at Elior. As a Catering Supervisor, you will be responsible for supervising catering teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers.Key Responsibilities:Motivate and...


  • Whitechapel, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.8/5 and over 500+ reviews has an exciting Locum opportunity available for an experienced Social Work Practice Improvement Officer to join a well-established Children’s service based in Whitechapel. **Team/Specialism**:Court Work **Pay Rate**: £37 per hour...


  • Whitechapel, United Kingdom Galvin Restaurants Full time

    About Us:Galvin Restaurants is a renowned collection of fine dining establishments, committed to delivering exceptional culinary experiences and unparalleled service standards.Our Approach:We take pride in sourcing the freshest, seasonal ingredients daily, and carefully selecting our wines and beverages from the finest producers. Our team is dedicated to...


  • Whitechapel, Greater London, United Kingdom Taylor Higson Full time £35,000

    Client Relationship Manager£We are seeking motivated individuals to become part of a dynamic and innovative organization that offers excellent benefits and real opportunities for advancement. Taylor Higson, a leading contractor accountancy firm, is expanding its team and looking for a Client Relationship Manager to enhance our esteemed Sales division.Key...