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Restaurant Operations Manager

2 months ago

Whitechapel, Greater London, United Kingdom Galvin La Chapelle Full time

About Us

Galvin La Chapelle is a renowned culinary establishment that prides itself on delivering exceptional dining experiences. Our commitment to excellence is reflected in our Michelin-starred restaurant, which has received widespread acclaim for its polished French cuisine, impeccable service, and stunning decor.

Our Team

We are seeking an experienced and enthusiastic Restaurant Manager to join our dedicated team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities

  • Manage the restaurant's front-of-house and back-of-house operations, ensuring seamless service delivery and efficient kitchen operations.
  • Lead and motivate a team of servers, bartenders, and kitchen staff to deliver exceptional customer experiences.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Monitor and control costs, ensuring that the restaurant operates within budget.
  • Collaborate with the management team to develop and implement new menu concepts, promotions, and marketing initiatives.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have sessions with a trained Counsellor for free.
  • Generous discounts across all Galvin Restaurants.
  • Free, freshly cooked staff meals on duty.
  • 28 Holiday days per year.

Requirements

  • Previous experience as a Restaurant Manager in a busy, fast-paced restaurant.
  • Excellent communication and organisational skills.
  • Ability to work closely with the management team to achieve business objectives.
  • High standards of health and hygiene.
  • Passion and enthusiasm for the role and the industry.
  • Ability to work well under pressure and maintain a calm and professional demeanor in a fast-paced environment.